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Resolved! 2 SIMS - Transferring an existing number to the second SIM

I have just received 2 SIMs with the intention of my wife and I transferring across our existing numbers.In My O2 I see the 2 'as supplied' numbers for the new SIMs.With the first number selected (mine) I go to the transfer number option and have ent...

Ian27 by Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos

WiFi Dongle in Sicily

I will be in Sicily for three weeks, I normally find the o2 coverage (whoever the Italian carrier is for o2) is dreadful. I need a decent connection for meetings, can you advize me what I should do please? I presume getting a dongle would only mean g...

Silkweed by Level 1: Joiner
  • 750 Views
  • 7 replies
  • 0 kudos

Resolved! Notice that something will expire on 02/07/2025.

I have had an email and text from 02 to advise:"Just letting you know your (reference)will expire on 02/07/2025."I have no idea what this is referring to. The reference number and date don't seem to tally with my account.

LambW by Level 1: Joiner
  • 452 Views
  • 2 replies
  • 0 kudos

Can 4G calling be used on devices that were not bought from 02?

I have replaced a Samsung Tab Active 2 (which O2 told me was not capable of making 4G calls) with a Tab Active 3 (Which the O2 IMEI check said was compatible.)However, it now appears that not only can I still not make 4G calls (the option does not sh...

Resolved! NC8M9******* Code

I don't know what this number is for. It expires 2.07.2025.

MARION67 by Level 1: Joiner
  • 427 Views
  • 1 replies
  • 0 kudos

Resolved! Retrieving an old 02 number

Quite a few years ago, my o2 account/phone number was paused due to an unpaid bill which I eventually settled. I know this might be a long shot but I was wondering if it's possible to get back the same number I used to have. I cannot remember my, the...

Lamota by Level 1: Joiner
  • 482 Views
  • 3 replies
  • 0 kudos

Resolved! S25 Ultra

Hi, I have an s9+ and I want to get a sim for 25 ultra, my s9+ sim doesnt have 5G and the sim doesnt work in s25 ultra, I have tried to contact O2 and they have said I cant have a sim for the S25 ultra, reason, I didnt get it from them, evcen though ...

Neil28 by Level 1: Joiner
  • 714 Views
  • 5 replies
  • 0 kudos

Resolved! Removing my account

Hello guys, after how many months of non-paying the bill O2 company will withdraw the number from me?I did not pay the monthly bill from two months and I don’t want to loss my number.

Tariq1 by Level 1: Joiner
  • 460 Views
  • 1 replies
  • 0 kudos

Resolved! Messages received that I don't understand.

I've just received an email and text telling me "We're just letting you know your NC4S301527 will expire on 02/07/2025." I have absolutely no idea what it means.Please advise.