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Forum Posts

Resolved! O2 and Virgin Media App

I have the O2 App on my phone. Do I need to download the Virgin Media App as well?

Minime7 by Level 1: Joiner
  • 1019 Views
  • 1 replies
  • 0 kudos

Bad internet coverage in Stevenage Herts

Recently i have found that the internet on my phone when in Stevenage Herts is almost non existent i keep getting the message that there is no internet on my phone so i am unable to stream anything on my phone this has been happening for a few weeks ...

Alboyuk by Level 1: Joiner
  • 594 Views
  • 6 replies
  • 0 kudos

Poor signal

both my partner and I are with o2. Poor signal even 2 bars in the house. Never happened until last 2 weeks or so. We’ve turned phones off and on but not helped …?

Is22 by Level 1: Joiner
  • 336 Views
  • 1 replies
  • 0 kudos

Credit check

Hii. I try to add I now line on my contract, but after I pay, they send me I email, and they sad, I will have I credit check, and they will respond back in 24 hours, now are 7 days pass and noting back.... How... How long need for I credit check

IPAD ORDER

Hi there I was just wondering if some could help to see if my order has been accepted I can’t call because i struggle with talking to people over the phone

my iPhone not working with new ESIM

Hi I have and iPhone 14 which 3 weeks ago stopped working Ivisted an o2 shop and they gave me a new sim. to fully activate took nearly three weeks and does still not work properly -texta and incoming phone calls just get this number does not exist. I...

Mike345 by Level 1: Joiner
  • 353 Views
  • 1 replies
  • 0 kudos

Retrieve my number

I was recently incarcerated for a driving offence around 5 months ago during this time my sim only contract was cancelled, how can I retrieve the mobile number I had on there i have owned this number for years and need this number for my business and...

HB191 by Level 1: Joiner
  • 421 Views
  • 3 replies
  • 0 kudos

Resolved! Sync device

On my bill, I see a line that says ‘Sync - 1 01’. I don’t understand what this refers to. Can you please tell me exactly what that means and whether it’s linked to another number, device, or service? Also, can you confirm whether there are any linked...

Jadejohn1 by Level 1: Joiner
  • 360 Views
  • 2 replies
  • 0 kudos

Resolved! 85075 info not working

Hi, has anyone had issues texting 85075 info ? I've been getting the below response on txt Hi, it's O2. There's been an issue processing your request, please try again later. Want other options? Personal accounts: go to o2.co.uk/switch or call 202 fr...

Leroy007 by Level 1: Joiner
  • 588 Views
  • 3 replies
  • 0 kudos