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Forum Posts

Resolved! Ported number

When my number is ported does it update my phone automatically from the temporary number to my number or do I physically have to alter the temporary number to my old number in "my number" in my phone. At the moment my phone is still displaying the te...

Resolved! Signal useless where I live but under contract

Bought an iPhone 16 pro max 3 months ago, network has only only 3G from day one at my home post code, I’m struggling to get texts or go online inside and outside my house unless I use my home WiFi, I did do a coverage check before I went with o2 whic...

MrB by Level 1: Joiner
  • 376 Views
  • 2 replies
  • 0 kudos

Resolved! No mast working

no mast working propperly for 7 weeks now, can I end my pay monthly contract without ETC? Also why is it taking 7 weeks to fix, its a joke

Chris46 by Level 1: Joiner
  • 426 Views
  • 3 replies
  • 0 kudos

Dynamic DNS to a router with PAYG SIM

This may have been asked before, but that was several years ago. Maybe there is some new information on the subject......... I want to set up a router at a remote location for my home automation. The only external internet connection with the router ...

Maikaefer by Level 1: Joiner
  • 302 Views
  • 2 replies
  • 0 kudos

Resolved! Convert sim to esim

Had a android phone with 2 sim spaces new iPhone has 1 sim space and an esim how do I get my SIM card to work as an esim

Yeppy by Level 1: Joiner
  • 690 Views
  • 4 replies
  • 0 kudos

Resolved! eSIM call divert issue/concern

I have been with O2 for years and recently took out a new sim deal with the option of having a eSIM, I chose the eSIM, I use an iPhone and have upgraded to a new iPhone model.I started noticing a problem with the number of times my phone rings before...

ESIM - why do I now have two ‘lines’?

I’ve just installed a new esim and I now have two lines and two sims showing my primary ‘line’ shows my mobile number but I can’t use it to make any calls or get mobile data. I can only receive and make calls and get mobile data using the ‘travel’ si...

123Reedy by Level 1: Joiner
  • 5416 Views
  • 9 replies
  • 0 kudos

No mobile Internet in Malaysia

I have turned on data roaming and tried both auto and manual network selections but it still says that I am out of data from MAXIS, who is the network provider. Even if accept them as ok, I still get a network error. Is there something I need to do s...

Craig-Hum by Level 1: Joiner
  • 380 Views
  • 2 replies
  • 0 kudos

Charge to mobile

Can anyone help, I keep getting error messages when I try to charge my apple one subscription and my Xbox game pass subscription to my mobile account.I have spoken to o2 who have said they can’t see any issues with my o2 account.