I have an eSim on my pixel 9. This new phone seems to be playing up at times so I want to swap my SIM back into my old Samsung A13 to see if the problems are actually with the phone or not. Can I get a physical SIM to replace my eSim? Please can you ...
Changed my 93 year old Mom’s phone provider on 29/08/25 - from EE payg to o2(Virgin) pay monthly sim only. She was allocated temporary number whilst waiting for old number to be ported across. Had confirmation that her old number had been ported acro...
I have tried numerous times to call O2 helpline and everytime the signla is bad and they can't hear me. Its impossible, all i want to do is shut down my account, terrible customer service
Need to transfer my account to a new phone - how?
Hi i am trying to log onto o2 open but it says sorry theres a problem.Can you help
Why is 4G not working? Neither my son nor I can get 4G on our accounts.
I ported my number from EE two days ago and I’m not receiving any 2 factor verification SMS codes. I’ve called o2 customer service twice and reset my network settings and my phone but there is still an issue. This is causing me problems with accessin...
I've spent 4 fruitless hours trying to reinstate WiFi calling in my pixel 7 pro. O2 live chat was unhelpful, and my attempts at calling customer service using the patchy network all fail mid call, if they even place in the first place. WiFi calling w...
Hi, I have a an Apple Watch Series 6 that I got around 4 years ago from the O2 store. A few months ago, I had to reset the watch because it froze and it has removed my mobile data plan from the watch. I am trying to add the plan back on to the watch,...
I am about to take a delivery of a new iPhone 14. As I plan to use an eSIM in my new phone, I called Customer Services today to request an eSIM pack to be sent out (containing the QR code. I need to install it on my new phone). The advisor told me th...
