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Forum Posts

Suddenly I can’t dial UK landlines while in USA

I’m roaming in the USA. Last week I could call the UK from my UK mobile but this week the calls fail. I have Bolt on and roaming all included with unlimited calls but nope, calls just drop now - what changed.have I inadvertently changed a setting, ha...

poc by Level 1: Joiner
  • 293 Views
  • 1 replies
  • 0 kudos

pay by mobile ps5

i’m trying to add funds to my account on ps5 but i keep getting an error saying i’ve reached the spending limit o my mobile carrier service but after retrying it again i was able to add £5 and then had the same error again for hours until it let me a...

liam4116 by Level 1: Joiner
  • 702 Views
  • 4 replies
  • 0 kudos

Poor signal

My dignsl still so poor. Despite receiving new sim. Despite resetting network settings

06C by Level 1: Joiner
  • 311 Views
  • 2 replies
  • 0 kudos

Resolved! Refund

I requested a refund on Friday 15th as my account was in credit….. how long to reach my account

Tr7 by Level 1: Joiner
  • 415 Views
  • 2 replies
  • 0 kudos

Resolved! Ported number

When my number is ported does it update my phone automatically from the temporary number to my number or do I physically have to alter the temporary number to my old number in "my number" in my phone. At the moment my phone is still displaying the te...

Resolved! samsung s25 edge has locked me out

my samsung S25 edge has locked me out stating use password after restart ?? it's never done this before & i don't know what password it is looking for??

4g/5g

Is there a reason why my phone is super slow or even cannot connect if it shows that I’m in a 5G area?

HRIP by Level 1: Joiner
  • 269 Views
  • 2 replies
  • 0 kudos

Resolved! Baffled by setting up new phone, need a QR code

I'm trying to set up a new iPhone and am going round in circles trying to either request an 'eSIM' or find a QR code provide by O2. The old phone won't pair with the new one no matter what I do, so I can follow thw prompts to continue. But I'm happy ...

Why doesn't my new phone have any mobile data?

I received a new Samsung Galaxy and set it all up at home. All seemed fine. However, when I left the house today it became clear that I had no 4g/5g and therefore no mobile data. Therefore no roaming wifi access. I cannot work out why

RebW by Level 1: Joiner
  • 384 Views
  • 1 replies
  • 0 kudos