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Forum Posts

Resolved! Customer services number

Not really a tech question, but none of the options fitted.All i want is the number i call for customer services. The virtual assistant is useless for such an incredibly basic question, and it seems to be nowhere on the website. They even have the ch...

Rowan by Level 1: Joiner
  • 839 Views
  • 6 replies
  • 0 kudos

Resolved! PUK code

Hello, i need a PUK code for my 2009 Nokia. Can anyone help please? Thanks, rowan

Rowan by Level 1: Joiner
  • 501 Views
  • 4 replies
  • 0 kudos

Resolved! Internal migration

Hi, I tried to upgrade via another mobile phone company but they put through a new contract.I called customer service and was advised I could do an internal migration and cancel the old contract but there was a fee to pay for the remaining airtime.I ...

Lmac16 by Level 1: Joiner
  • 338 Views
  • 2 replies
  • 0 kudos

Receiving SMS in South Africa

I'm in South Africa and can't receive SMS on my UK phone with an O2 Sim. The phone settings are:Airplane mode Off,mobile data On,data roaming On,.Wifi calling On.local network MTN-SA (have also tried Vodacom-SA and CellC). This is seriously inconveni...

Peter86 by Level 1: Joiner
  • 2762 Views
  • 11 replies
  • 0 kudos

Getting 2mpbs on Unlimited Data plan

Hi,At my wits end, I'm on an unlimited data package but I'm only getting around 2mpbs download often in the evenings.I got this package to use as a hotspot for streaming TV/sport etc (don't have broadband at home) but can barely watch anything. Phoni...

IanA25 by Level 1: Joiner
  • 519 Views
  • 6 replies
  • 0 kudos

Can't log into my O2 app on my new phone

I changed my phone and now can't log into my O2 account through the app. I contacted customer service on the 26th January and was told they would have me back on line in 3 to 7 days but still not able to get on! I have cleared the cashe, uninstalled ...

Shadylane by Level 1: Joiner
  • 837 Views
  • 5 replies
  • 0 kudos

Resolved! Mobile Phone number 'Spoofed'

Hi, I expect this is a pointless post but I would like to add my experience to those who have already posted about some @@%"$^* who is using or "Spoofing" their number. It's extremely annoying as well as worrying for both those who receive mysterious...