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Forum Posts

Hi

Hii would like to know the status of my process

Pati8 by Level 1: Joiner
  • 83 Views
  • 1 replies
  • 0 kudos

Can someone help

I’ve been in contact with O2 online staff for more than a week and I can’t get my case sorted

Pati8 by Level 1: Joiner
  • 107 Views
  • 1 replies
  • 0 kudos

Resolved! Can 2 phones have the same phone number

HiMy daughter is starting a new secondary school in September and they have banned smart phones but are allowed traditional phones. Her friends in other schools will still be allowed smart phones so she will need Whatsapp etc to keep in contact with ...

No Service I'm losing my mind

I've had no phone service for 18 hours. My internet works perfectly. Everyone in the house has phone service. I've tried using virtual assistant but getting nowhere. I work from home and this is having huge implications for me. Please, does anyone kn...

velma by Level 1: Joiner
  • 129 Views
  • 1 replies
  • 0 kudos

Complaints

Getting very frustrated, was promised a call back by Customer Services but hasn’t materialised! Anyone know contact details for complaints? Previous emails went unanswered about a different matter so not sure where to complain

JB29 by Level 1: Joiner
  • 106 Views
  • 1 replies
  • 0 kudos

Tariff

I’m trying to change my tariff but, every time I do, I receive a message saying it cannot be done as I’ve already changed it this month (which I haven’t).

Paddyh3 by Level 1: Joiner
  • 104 Views
  • 1 replies
  • 0 kudos

Barred

I paid my bill on the 6th as my bill was late and I was barred that day (the 6th). I managed to get hold of o2 after the 24 hour period that they said to await in order for me to make outgoing calls again. However after the 24 hours I still couldn't ...

Cs2004 by Level 1: Joiner
  • 121 Views
  • 1 replies
  • 0 kudos

Virgin mobile number not linked to account

I need to increase the data limit on my son's mobile which was on Virgin. However, the mobile number doesn't appear when I log on to myO2, just my number. This means I can't see anything about the mobile. Note that the Virgin account used my email an...

Austria by Level 1: Joiner
  • 173 Views
  • 3 replies
  • 0 kudos