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Forum Posts

Porting old number

Received new Sim 2 days ago, my old number still has not ported over

Paul1803 by Level 1: Joiner
  • 179 Views
  • 1 replies
  • 0 kudos

Charge to mobile

Can anyone help, I keep getting error messages when I try to charge my apple one subscription and my Xbox game pass subscription to my mobile account.I have spoken to o2 who have said they can’t see any issues with my o2 account.

netwrok out - cant contact O2

For some reason my network is down and I can only make emergency calls. Check the network coverage in my area and that seems fine. Could be an issue with the Esim i have?I've tried contacting the O2 LiveChat to see if I can sort this out but unfortun...

Apple Watch

Hi All i purchased a Cellular Apple Watch 10 directly from Apple app 6 weeks ago.I successfully paired the watch to my phone but when I went on Mobile Services to add the watch to my existing plan and mobile number the option to add was missing.I’ve ...

wayne1960 by Level 1: Joiner
  • 1394 Views
  • 15 replies
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Resolved! Virgin Mobile to O2

Hi,Has anyone had problems trying to access there account which has been moved to O2 from Virgin Mobile, I have not been able to see my account since I migrated accross in august 2023!!! Michael