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Resolved! iPhone 16 - Number unavailable for iMessage and FaceTime

Hi, I've been with O2 for over 20 years now and recently upgraded from an iPhone 13 to an iPhone 16. I also switched my tariff at the same time as I wasn't using anywhere near my data allowance. I noticed that my iMessage wasn't sending via my number...

Goz2K by • Level 2: Apprentice
  • 1169 Views
  • 5 replies
  • 0 kudos

Resolved! Sim card for electric gates

We have a sim card to operate our electric gates and need to top it up. How do I do this?

RooRoo by • Level 1: Joiner
  • 307 Views
  • 1 replies
  • 0 kudos

No caller ID on incoming calls ESIM

Since I have had my new phone all my incoming calls are showing as no caller id or unknown number even though I still have all my contact, I have tried to redownload the eSIM myself and in the store but the problem remains the same. Please help has b...

Nanab3ma by • Level 1: Joiner
  • 675 Views
  • 4 replies
  • 0 kudos

SIM card puzzle - please help

So I have this problem I can't work out. I have been using my O2 SIM card in my Samsung Galaxy A51 phone for about 3 years without any issues at all. I am mostly at home but do go out every now and then. Then a few months ago, I wouldn't be able to m...

Patrizio by • Level 1: Joiner
  • 618 Views
  • 9 replies
  • 0 kudos

Roaming not working

Hi, I'm in Finland and roaming is not working. Any suggestions how to get it to work?

LDoll by • Level 1: Joiner
  • 740 Views
  • 1 replies
  • 0 kudos

call barring on iphone setting/code? (network or sim error)

can anyone be able to help with this plz when trying to call from abroad to home it comes with call barring on but when i search for it on iphone there isnt a setting for it on settings, when i used the *33*then 0000 to see the settings it comes up w...

Jing by • Level 1: Joiner
  • 676 Views
  • 15 replies
  • 0 kudos

Resolved! iPhone and Apple Watch will not activate

I am new to O2 received my eSIM and my watch paired ok then went on to activate it and says activating for over the 24 hours and then E8.i have been in contact many times does anyone have any help to give me.

JohnE1 by • Level 1: Joiner
  • 377 Views
  • 1 replies
  • 0 kudos

Resolved! new number

I have a new phone and wish to register it with My O2 account. To do this you would send a verification code to my registered number which I no longer have so please advise how I register the new number. Also the new number *********** receives calls...

Auriga by • Level 1: Joiner
  • 366 Views
  • 3 replies
  • 0 kudos

Resolved! Calls from people saying I've rang them

Hi, Twice today I've had calls from people/numbers I don't know claiming that I've just rang them, which I know for a fact that I didn't do as my has been sat in front of me. Has my phone or account been compromised? Thanks in advance

Pg23 by • Level 1: Joiner
  • 6487 Views
  • 8 replies
  • 0 kudos
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