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Apple Watch data

Very long story short. Inadvertently had 2 data packages in Apple Watch. Cancelled one. Since then data hasn’t worked. Phone says o2 are adding it. Watch says no sim and no connection. have now spent over 10hrs on chat and calls, been sent to o2 shop...

Resolved! Cancelling Disney Plus on Extras

I would like to cancel my Disney Plus through the O2 extras but can’t find out how to do this easily in My O2

Apple watch not receiving calls and texts since phone upgrade

I have been using my apple for for nearly a year with no issues (I have a seperate plan for my watch). Last week I upgraded to the iphone 16, but unlike normal, where you put your old sim card in new phone, mine came with an esim. Now I cannot receiv...

Prompted for SIM network PUK

My Samsung S7 battery is failing to charge, so I have ordered a replacement smartphone on-line.It is a reconditioned Samsung S8. I inserted my O2 SIM and I get the message: SIM network PIN blocked Enter SIM network PUK I spent nearly on hour on phone...

Resolved! uSwitch to esim. Phone not working now

After watching the Martin Lewis show tonight where he highlighted many were still paying contract monthly charges after contract ends but could switch to much cheaper sim only deal with more data etc I went onto uSwitch and staying with my provider (...

Resolved! ZFold phone with Samsung ultra watch

Hi I've just purchased a new Samsung ultra watch to go with my phone .It comes with its own number as I chose the " not now " option as was recommended when buying .I've looked around and Google searched how to pair it with my existing number so that...

Not getting some two factor texts

Hi, I need some help, I’ve moved from EE to O2 on Monday but since then I can’t receive most two factor texts, all other normal text messages work fine, phone calls work fine, iMessage works fine. The odd thing is some two factors work, so Amazon wor...

Resolved! Cancel Amazon prime

How do I cancel Amazon prime? I have been en billed a extra £8.99.

Not sending codes through security to access purchase of a new sim

Tried to buy a monthly sim for a different phone but won’t send through security codes to access. Anyone else having an issue

Split port issue - please help me

I got a new iPhone 13 on December 30 and requested a PAC code from Vodafone. This request was made, I lost signal to Vodafone and and I received confirmation by text from O2 on 3rd January that my number was now ported to O2. Since this I have had bo...

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