Hi O2 Team I have an iPhone 16 Pro and Apple Watch Ultra v1. My watch
was recently re-paired as I upgraded my iPhone with Apple Upgrade
Programme, from iPhone 15 Pro to iPhone 16 Pro and I am unable to add
the mobile data\sync plan that I previously ...
My mum is trying to get a pac code and keeps getting an error message
when texting the number. We have phoned 202 multiple times and keep
getting so far then they hang up on us. Once in a while they say they’ll
ring back but surprise surprise no one ...
I ordered a Netgear Nighthawk M6 with a sim contract for unlimited data
at the start of December, which I received a week later (I was told 3
weeks) and when putting the SIM into the device, it doesn’t work. So I
rang customer support and I was told ...
Hi there - I have a PAYG SIM in a mobile that I only use for business
banking so no calls are made or received from it, only authentication
codes sent to it. My service has deactivated I'm guessing because of
inactivity so wondering if I can reactiva...
I vae a defence discount card, upgraded phone and followed instructions
to apply code. It asks for works email or payslip. I am a vetran and
retired how do I apply the discount
Very long story short. Inadvertently had 2 data packages in Apple Watch.
Cancelled one. Since then data hasn’t worked. Phone says o2 are adding
it. Watch says no sim and no connection. have now spent over 10hrs on
chat and calls, been sent to o2 shop...
I have been using my apple for for nearly a year with no issues (I have
a seperate plan for my watch). Last week I upgraded to the iphone 16,
but unlike normal, where you put your old sim card in new phone, mine
came with an esim. Now I cannot receiv...
My Samsung S7 battery is failing to charge, so I have ordered a
replacement smartphone on-line.It is a reconditioned Samsung S8. I
inserted my O2 SIM and I get the message: SIM network PIN blocked Enter
SIM network PUK I spent nearly on hour on phone...
