Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Apple Watch Cellular not activating

Hoping someone can assist...I bought an Apple Watch series 8 direct from Apple earlier this week and went through the Watch app to activate the mobile plan for the watch.Since triggering the process, the app is stuck on 'O2 Activating' and the watch ...

Pentaquark by Level 1: Joiner
  • 7953 Views
  • 37 replies
  • 0 kudos

Resolved! Activating Apple Watch

Hi, I am trying to activate my son’s new Apple Watch on the O2 network. I have followed all the advice from the boards re-pairing the device after the “activating” message was spinning in the watch app. Now a message comes up saying quote the code 08...

Number Port gone wrong!

I ported my number of 20+ years from Three to O2. I can make outgoing calls and send text messages but nobody can call me or reach me by text. I have contacted O2 all day yesterday with no resolution. Can anyone point me in the right direction please...

Resolved! Problem with sending SMS from iPhone 8 as of yesterday

Aged iPhone 8 running IOS 15.6, soon to be replaced but I need it for a few weeks still! I've had the phone for nearly 4 years with no previous issues. iMessage still works fine - just conventional SMS. All but one of the 17 or so I've tried today ha...

Butterhook by Level 2: Apprentice
  • 2619 Views
  • 38 replies
  • 0 kudos

Resolved! voicemail

Is it possible to recover voicemails recorded before porting number to another carrier?

James2603 by Level 1: Joiner
  • 355 Views
  • 3 replies
  • 0 kudos

20 year + phone number no longer working

My genie - o2 number ive had more than 20 years is no longer working, how do I contact uk technical team, o2 customer service cant seem to help, must have spoken to 10 different people in different countries apart from uk....i last switched phone on ...

S24 Ultra Charging Issues

Has anyone encountered the issue of their phone connecting and disconnecting every 5 minutes when charging it with a super-fast charging cable?I only seem to have the issue with a type C - type C fast charging cable and have tried multiple different ...

Blackjax by Level 1: Joiner
  • 714 Views
  • 3 replies
  • 0 kudos

Resolved! E-sim issue

I have recently changed my phone but during the transfer I lost the e-sim. Now I do not have a phone number and cannot log-in into the o2 app because it keeps asking to send text message to the number I do not have access to. I am not currently in th...

Resolved! Error 112 - Adding Apple Watch Cellular

Hi, I have a new Apple Watch Ultra 2 that I bought from a third party and I am trying to go through the steps to add the Cellular plan but I keep getting error 112 and am unable to progress when logging in to O2 via the watch app. I have looked at ot...

CogginM by Level 1: Joiner
  • 353 Views
  • 1 replies
  • 0 kudos