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Forum Posts

Payg sim not picking up 4g

Hi all, I’ve been with O2 for ages on pay monthly. We recently moved house and are waiting for broadband to be installed. I’ve been using my phone as hotspot but have almost used up all of my 25gb data allowance on my pay monthly sim. Maximum data bo...

Forwarded call ID

Is there a way I can make my O2 number show as the caller ID when forwarding calls to my work EE phone ?

steve38 by Level 1: Joiner
  • 432 Views
  • 3 replies
  • 0 kudos

Resolved! 3G closure issues

I have received notification that the £G service is being phased out later this year. I have a 5G phone but nearly always have a 3G connection when I am at or near my home. What can I expect when 3G is phased out? I live in postcode BL2 4NZ

Resolved! 5G Standalone on eSIM

So I'm going to Los Angeles in September and I'm thinking about buying the iPhone 17 (pro max?) but I remembered in the US they only have eSIMs so I was wondering if i'd be able to get access to 5G Standalone on a eSIM cause I remember seeing a post ...

NewKosi by Level 1: Joiner
  • 1512 Views
  • 5 replies
  • 0 kudos

Santander OTP message not receiving

Hi, just joined O2 kept my old number however I now don't receive the OTP message from Santander. Never had this problem before. I'm not getting any joy from the Live chat as they say its a bank issue looking at other comments on here others have had...

JakeP06 by Level 1: Joiner
  • 484 Views
  • 3 replies
  • 0 kudos

Porting Issue please help

I have been trying to Port my number to my new O2 contract for over a week. Every time i call o2, they say 'there was a problem, it will happen tomorrow'. Then it doesnt happen. Today I escalated and was told 'oh actually there was a problem on the v...

Rich15 by Level 1: Joiner
  • 541 Views
  • 5 replies
  • 0 kudos

Resolved! Unable to receive OTP from Santander

Hello I am able to receive text messages however am unable to receive OTP’s from my bank even though they have confirmed they have sent them? I really need to access online banking and this is causing me a lot of stress. Please can someone help as th...

Nicolson92 by Level 1: Joiner
  • 9714 Views
  • 33 replies
  • 0 kudos