Get tech support for your O2 issues

Resolved! 85075 info not working

Hi, has anyone had issues texting 85075 info ? I've been getting the below response on txt Hi, it's O2. There's been an issue processing your request, please try again later. Want other options? Personal accounts: go to o2.co.uk/switch or call 202 fr...

I can ring out & send & receive texts/whatsapps but cannot receive calls?

Moto g7 power wifi calling

I have trouble connecting to O2 network at home so I want to set up wifi calling (am on monthly contract). I have contacted O2 who say they are unable to help. Previous posts suggest this should be a possibility but can anyone please confirm that it ...

Resolved! registering classic sim for data use only in a tp link router

Hi, I've a Classic sim card for use in a TP link router to access Wifi whilst away in a motorhome. I have a mobile with another provider. I used to be with O2 years ago and had an account which was closed.I tried to register the new sim card on line ...

Issue with account

Hello, I had an issue which has started over a week ago and doesn't show any signs of getting resolved. I tried to upgrade my phone on the My O2 app and when I clicked 'Check Out' the basket refreshed and no saved items display. I had 2 lengthy chat ...

Network issues

My signal is almost nonexistent and for the last few days I often have no signal and cannot use my phone

Resolved! ntlworld.com email

I have my 'ntlworld.com.' emails on my phone. Recently however they will now only send or receive, when I am at home connected to my home wi-fi. They will no longer operate through the network when I am out and about.My local phone shop is unable to ...

All Incoming Calls are Private Number

I have joined O2 and ported over my Vodafone number which wasn't completely plain sailing as the form online didn't work so I had to contact O2 directly and then for a few hours I had 2 active sims with the same number which was odd! My issue now is ...

Resolved! London underground wifi settings with android phone

Hi there, Need help to understand how to setup my WiFi to connect to London underground wifi with my android OnePlus Nord 4 phone. Thks a lot RegardsAlex

Contacting 02 impossible

My phone was barred ( WRONGLY) and while trying to contact 02 to deal with yet another issue with 02 it’s impossible! Despite 02 promises telling me the issue is resolved NOT

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