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Can't log into my O2 app on my new phone

I changed my phone and now can't log into my O2 account through the app. I contacted customer service on the 26th January and was told they would have me back on line in 3 to 7 days but still not able to get on! I have cleared the cashe, uninstalled ...

Resolved! Mobile Phone number 'Spoofed'

Hi, I expect this is a pointless post but I would like to add my experience to those who have already posted about some @@%"$^* who is using or "Spoofing" their number. It's extremely annoying as well as worrying for both those who receive mysterious...

iphone 16

I've just switched from an iphone 13 to iphone 16 and everything transferred over okay, but I'm not getting my Outlook emails coming through and I have to keep going onto GMail. Any ideas please/

No Phone Signal

Im the past 4 weeks especially, I have no signal to make or recieve calls and if I do get through I can not hear anyone or visa versa. Ive tried all the steps on the website to help but nothing works.

Resolved! My phone number has lapsed. Can it be reactivated

My phone number has lapsed. Can it be reactivated

Resolved! Upgrade from 2G to 4G

I am on Pay As You Go with O2, using an old 2G Doro Mobile. O2 sent me a text saying I will need to upgrade to a 4G device before the end of this year as 2G is being switched off. Within the text they offered a deal on a G4 Doro mobile. My question i...

Sync on Apple Watch not working

Hi. My son changed his watch and updated on his phone and that worked fine but since then my Apple Watch has a new and different phone number and not the same as my phone. If my phone is nearby it works but without the phone it still works but with a...

voicemail saying full when empty

My Voicemail is saying full when it's empty. I've changed phones and I've still got the same issue. My phone is iphone 15. I've been onto 02 numerous times over past four months but nothing gets done to fix the issue. Help appreciated.

Problems Roaming with ESIM

Hello, my daughter has an iPhone 13 with eSIM. She is on a school trip in France and received the ‘Welcome to France’ message from O2 with details of roaming, but soon after she lost access to her data. She is now only able to access data on WiFi and...

No caller ID on incoming calls

My Motorola G84 won't display the caller ID on incoming calls even though they are in my phonebook. After a missed call I get a text saying who called and that I missed their call. I never had this issue until I swapped from virgin to O2

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