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No service since starting a new tariff.

I changed my sim only tariff yesterday for better deal and I’ve woken up this morning to no service. I’ve tried switching phone off, toggling airplane mode and manually selecting 02 as network but still nothing. Any ideas? Thanks

Phone been barred

My son’s phone was stolen but I accidentally barred the wrong phone. I contacted o2 on Friday morning and she said she had lifted the bar and obviously barred the stolen phone. However the phone is still not working since she removed the bar. Is this...

Roaming issues!

Landed in Kos, Greece on the 8th June 2025. Plane landed, turned my data back on and roaming. Within a few minutes I received a text from O2 stating I had access to my data etc etc just like normal. Since the 13th June my 5g signal has completely cut...

Incorrect information regarding 4G phones?

My Dad has received a text saying that his phone is not 4G compatible.I have a new easy to use 4G compatible phone which he can have. I checked to see if it was compatible using the O2 phone checker and it said it wasn't.The text sent from O2 suggest...

Contract to PAYG

I changed from Monthly to PAYG within O2 on the 29th May. Within 24 hrs my temporary number was working and my keep number I wanted migrated seems to be blocked between O2 Contract and O2 PAYG. Neither of the customer services and sort this issue out...

Resolved! Contact number

Does anyone have a telephone number you can call to O2 to discuss current plan and possibly changing this? I’d rather speak to a human! Please

Resolved! Making calls on an ipad

My partner has bought an iPad with a monthly pay sim we've put the sim in the iPad and tried to make calls but it just cuts u off when it starts ringing we don't know what to do to be able to make calls on his iPad..

Resolved! How can I see my bill

Need to download bill

No signal

I live around the Ashton Lane ends in Preston, we have had very poor service in this area for over 12 months now all I get told in the shop is that they are upgrading the network and it will improve.When is this going to happen, the O2 web site sugge...

Resolved! Connecting my phone to the satnav in my car

Hi I have a basic pay as you go plan on my phone. I don't need or want a monthly plan. Wifi connects when I am home or somewhere that I have passwords.I am looking at buying a newer car. It will allow me to connect my mobile to the car and use google...

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