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Forum Posts

Apple Watch

Hi All i purchased a Cellular Apple Watch 10 directly from Apple app 6 weeks ago.I successfully paired the watch to my phone but when I went on Mobile Services to add the watch to my existing plan and mobile number the option to add was missing.I’ve ...

wayne1960 by Level 1: Joiner
  • 1341 Views
  • 15 replies
  • 0 kudos

Resolved! Virgin Mobile to O2

Hi,Has anyone had problems trying to access there account which has been moved to O2 from Virgin Mobile, I have not been able to see my account since I migrated accross in august 2023!!! Michael

eBay 2FA SMS not being received

Other 2FA codes seem to be ok, but eBay ones don’t arrive. Done all the tips, but simply not working.

CraigK by Level 1: Joiner
  • 345 Views
  • 5 replies
  • 0 kudos

Phone connection

Every night I switch my phone off, in the morning I switch it on, it connects to my broadband and works for data and phone calls, when I leave home for work, my phone doesn't connect to the mobile network, if I call someone it just doesn't connect, i...

Ab94 by Level 1: Joiner
  • 288 Views
  • 1 replies
  • 0 kudos

Deco x50-5G

Hi I have pay monthly 5G SIM and a Deco X50-5G. However, I don't seem to be able to get service. Setting up the wifi network is fine, but I get an error message that there is no internet - 'SIM no service'. It says I should check ISP profile and APN ...

Resolved! Phone number change

I had to change my phone number due to being hacked but now nothing works I can't get into my account cos they send a text for confirmation.Are they sending me another sim card or is there something I can do to activate the current sim with the new n...

Resolved! eSim not Compatible with my Phone

I just did an upgrade of my plan, and it suggested eSim as an option. I thought, thats wonderful, no need for more plastic chips, but it didn't ask me to check if my phone was compatible, just asked if I was using Apple or Android. So I went ahead, s...

Samsung s21 can not make calls

Hello all my sister got a new phone changed sim card will text but won't make or receive calls bought a new sim card and still won't went into o2 but as a pay as go they said can not help and tried nearly everything on here to fix it and still not wo...

referb by Level 1: Joiner
  • 378 Views
  • 5 replies
  • 0 kudos

Close Account

Haven’t used my number/esim since I subscribed. now I’m in California I don’t want to keep paying if I don’t use the number. Please cancel my subscription/account.

JackNuman by Level 1: Joiner
  • 203 Views
  • 2 replies
  • 0 kudos

Resolved! Apple watch error reference code 14

I recently changed to a new iPhone and as a result had to reset my Apple watch (the normal transfer process failed as the first iPhone 16 was faulty). When I try to go through the process of setting up the network connection in the Watch app, the pro...