Not sending codes through security to access purchase of a new sim
Tried to buy a monthly sim for a different phone but won’t send through security codes to access. Anyone else having an issue
Forum Posts
Split port issue - please help me
I got a new iPhone 13 on December 30 and requested a PAC code from Vodafone. This request was made, I lost signal to Vodafone and and I received confirmation by text from O2 on 3rd January that my number was now ported to O2. Since this I have had bo...
Resolved! Claim chrome book
Claim my chrome book
Port completed a week ago, but My O2 still shows "your number will be transferred on <date>"
I'm not sure what to make of this. I have tried contacting O2 on live chat, but they don't seem to be capable of understanding the problem. I joined O2 with a SIM Only Pay Monthly plan on July 16th and supplied my PAC from GiffGaff during the checkou...
PAC Code/ Porting not going through!!
I requested my PAC code transfer to keep my old number via the online form, Saturday last week. Expecting it to go through mon/ tue this week. The process started this Tuesday where I lost connection on my old Vodafone sim and got the confirmation em...
Resolved! Pin number
Phone did an upgrade Samsung s24 and wants me to put a pin number in to open but only set up a fingerprint, need help
Resolved! Changed my product today and selected eSIM. Now I have no network connection
I was expecting an email with eSIM activation link, but nothing.Can't get into my O2 as it wants to send a security code to my phone, no network connection means no code received.Stale mate.....
eSIM email
my phone has been stolen which obviously contained my SIM card. I have contacted o2 and explained what happened. I was told my eSIM would be sent to my email in a matter of minutes yet I have received nothing after almost 2 hours. I can’t access my o...
Resolved! SMS not sending
Hello, I've pretty much tried everything that I can find on the internet to fix this but nothing has worked.I'm trying to send a SMS to a phone but it's not sending. I type the message and hit the send button. Very quickly 'Trouble sending. check opt...
Resolved! Lost phone
Hi, I lost my phone and after a torturous route I got my phone bar set.I have claimed a new phone via y insurance m question is: How d o I get my old number transfered to the new phone and how do I get a replacement sim? William Gallagher
