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Forum Posts

Resolved! Removing my account

Hello guys, after how many months of non-paying the bill O2 company will withdraw the number from me?I did not pay the monthly bill from two months and I don’t want to loss my number.

Tariq1 by Level 1: Joiner
  • 415 Views
  • 1 replies
  • 0 kudos

Resolved! Messages received that I don't understand.

I've just received an email and text telling me "We're just letting you know your NC4S301527 will expire on 02/07/2025." I have absolutely no idea what it means.Please advise.

Resolved! Inexplicable text message from O2

I have received a text message I do not understand, please explain:- " Just letting you know your ********* will expire on 02/07/25" [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

PJHat42 by Level 1: Joiner
  • 555 Views
  • 2 replies
  • 0 kudos

Atrocious coverage, phone is showing good 4G and/or 5G

Pretty much since I got my O2 sim, my 4 and 5G coverage has been quite unreliable. I have had a SIM replacement, and that did nothing. The most helpful thing was when someone at my local O2 store told me to toggle 5G off because that'll force you ont...

JJJJTTTT by Level 1: Joiner
  • 778 Views
  • 8 replies
  • 0 kudos

Can’t hear phonecalls

When I make or receive a call, I can’t hear the person but they can hear me. It’s a connection and not mic/speaker error as if I make a call through any other app ie WhatsApp there’s no error. If I put airplane mode on and off (almost to reboot) and ...

HolB by Level 1: Joiner
  • 264 Views
  • 1 replies
  • 0 kudos

Resolved! Text & email notification about NCAM

I have just received this message by text and email and don't know what it means. We're just letting you know your ******** will expire on 02/07/2025. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Unsolicited email and text

Good morning, I've had this message this morning by email and text: "Just letting you know your ******** will expire on 02/07/2025." No other explanation. Does anybody know what it means? Thanks, Paul. [Mod edit: Please do not share personal details ...

Porly33 by Level 1: Joiner
  • 783 Views
  • 5 replies
  • 0 kudos

Resolved! Message from O2 Voucher Expiry

I have received a text message and an email from O2 telling me that my ****** voucher will expire soon. I Google ****** and got no results. I suspected this was a phishing message but looking at the message headers it seems genuine. Has anyone any id...

Booler by Level 1: Joiner
  • 1769 Views
  • 4 replies
  • 0 kudos

Resolved! Code Expiring

I have received an email this morning saying that my ******* will expire soon. I have no idea what this is and the email says nothing else to help with this. Any ideas would be great! [Mod edit: Please do not share personal details as your posts are ...

lisa_m01 by Level 1: Joiner
  • 787 Views
  • 3 replies
  • 0 kudos