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Forum Posts

IPhone 16+ signal strength

HelloI have owned various iPhones for the past, I don't know, at least 7 years. I do live in the village in Scotland that does not have great mobile phone signal.However, with my iPhone 13 (and previous models), I could make calls and receive standar...

Wheels496 by Level 1: Joiner
  • 401 Views
  • 2 replies
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Virginmedia o2 mobile number not showing on account

I have a mobile number through virgin media o2 and it does not show up on my account.I get a text every month with a bill for £9.80 and when I follow the link to my o2 account the number that I pay monthly for is not showing on the account.Two pay as...

Gary64 by Level 1: Joiner
  • 328 Views
  • 2 replies
  • 0 kudos

Calling UK from abroad

Dear team I am an O2 monthly pay user. I am in Pakistan travelling currently. I have bought the £ 7 travel bolt on to call from Pakistan. Despite that my phone is not calling out to the UK, it keeps saying call failed. I can use Whatsapp etc but I ne...

Have I been banned already?

I tried to post a genuine question about a problem I am having with signal strength on an iPhone 16. It has been deleted as spam and now it looks like I cannot login to this community. So much for technical support!!

Wheels496 by Level 1: Joiner
  • 525 Views
  • 5 replies
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New contract, but want to keep original number

Hi, I hope someone here can help as I feel like I'm not getting anywhere. I've been an O2 customer for over 10 years and I've been using the same number throughout. I recently came across a deal directly on the Samsung website who were offering a lot...

Martinio by Level 1: Joiner
  • 459 Views
  • 2 replies
  • 0 kudos

'Back office' blocking despatch of new phone

C'mon O2, how hard can it be?I ordered a new phone a week ago - you advertise that any order placed by Midnight is delivered the following day - that part, you managed to do...The screen on the supplied phone is blemished, and therefore not acceptabl...

RobertAlv by Level 1: Joiner
  • 230 Views
  • 1 replies
  • 0 kudos

Poor indoor EE Signal

i am currently with EE but would want to switch to O2. i got a pay as you go sim to test the signal and surprisingly the signal is practically non-existent at my residence, esp indoors. outdoors its still weak. Signal strength -124 dBm 16 asu However...

Resolved! activating an e-sim

I recently moved to a new e-sim package but I can't activate the e-sim. And every time I try to get into my O2, my iPhone doesn't receive the verifying code they try to text me so I can't access the manual download function. Any thoughts on how to re...

SharonT by Level 1: Joiner
  • 538 Views
  • 2 replies
  • 0 kudos