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Forum Posts

Remove bar

I just got an email saying my bar has been removed and everything is working but it isn’t can someone help

Broken phone

I dropped my phone screen is smashed & phone isnt working. How do i send it off for repair??

Flick12 by Level 1: Joiner
  • 149 Views
  • 3 replies
  • 0 kudos

Data not working

Hi, recently my data / 4g had been restricted because I hadnt paid the monthly bill but now its been paid and O2 have messaeged me saying the restrictions have been lifted but my data still doesnt work after waiting.

zflip 4 screen black

Hellothe screen on my zflip 4 has just turned completely black making the phone completely unusable.I need the phone for work so this is terribly inconvenient.

Changing pass word

Hi I’m trying to change my password. You are only giving the option to send the verification code to a phone number that is no longer in use rather than my phone number. Please can you change this. Thansk

Raz64 by Level 1: Joiner
  • 114 Views
  • 1 replies
  • 0 kudos

New sim

I recently bought a new IPhone 15. After 3 days it suddenly had no signal. After going back and forth with O2 for several days (and them giving me ridiculous untrue excuses) I finally sent the phone back to apple. However the ESIM remains stuck to th...

How long to fix a mast ?

So I was moved from VirginMedia to O2 on 2nd Feb 2023. Had no issues with mobile signal at all on VM.After switching to O2 we found texts a phone calls would not work most of the time while in home village.The Network checker says we should get good ...

Padman by Level 1: Joiner
  • 495 Views
  • 11 replies
  • 0 kudos

changing phones and keeping sim

I want to change my payg phone whilst keeping the same sim. Can't find anything in HELP which deals with this.

jaeger by Level 1: Joiner
  • 156 Views
  • 3 replies
  • 0 kudos