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In Australia - with bolt ons - calls not working

Hi,I have arrived in Australia. I have the proper Bolt ons.My phone has automatically connected to YES OPTUS but I cannot call or text Aussie numbers.Internet data is fine.I have switched off and switched on. Taken out sim and put it back in.Tries 02...

Unsolicited text from 78484

Ive just replied STOP to the number 78484, it cost, but hopefully will stop taking money.. its come back with FreeMsg: You have been unsubscribed from Cupongoo.

Peek25 by • Level 1: Joiner
  • 459 Views
  • 5 replies
  • 0 kudos

Resolved! Apple Watch Ultra mobile service error

I keep getting error code 08 when trying to set up my Apple Watch to the mobile service. An airtime sim number has been allocated but it just refuses to pair with my number. I’ve had repeated calls with o2 staff via 202 and no one has been able to he...

Voice Call Issue BN15

Since Monday evening I have had issues with voice calling when I am at home, I can't hear the person on the other end of the line, they sound like static. When I made/received calls out of this area they were fine. I looked on the service checker and...

GBP10 by • Level 1: Joiner
  • 218 Views
  • 1 replies
  • 0 kudos

Resolved! SIM CARD SWAP HACKED

Id like to ask you how can I protect my account from SIM card swap? I phoned O2 but the agent I spoke to, she didn't offer any help with regard to this mater. I know many phones have been hacked and because I myself have been a victim of fraud I'd li...

Rhino1 by • Level 1: Joiner
  • 1084 Views
  • 6 replies
  • 0 kudos

sim not working

After topping up phone, i get a message on phone saying check sim

Tam2 by • Level 1: Joiner
  • 217 Views
  • 2 replies
  • 0 kudos

Resolved! Sim Card

I've just upgraded my airtime plan, but am keeping the same phone. Do I need to install the new sim card I've been sent, or can I keep the the current one?

Judi53 by • Level 1: Joiner
  • 210 Views
  • 1 replies
  • 0 kudos

Resolved! Loss phone and SIM card

Hi, I’ve lost my phone and the SIM card in it. I would like to terminate my contract but can’t find any relevant information so please advise on how to proceed. Thanks much for your help!

ICheng by • Level 1: Joiner
  • 206 Views
  • 1 replies
  • 0 kudos
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