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Forum Posts

Failure to connect in France

O2 doesn’t connect to any network while I am in France. Any solutions? This also happened when I was travelling in Norway recently.Connecting to networks in Germany and the Netherlands has not been a problem.

mfj by Level 1: Joiner
  • 1402 Views
  • 4 replies
  • 1 kudos

using waze in uae

I can't seem to use waze in the uae, I have the O2 ultimate package, does anyone else have this issue. I have installed and reinstalled the app but it just won't work. calls and other data services all work fine.

Ish1 by Level 1: Joiner
  • 237 Views
  • 2 replies
  • 0 kudos

Upgrading through a 3rd party

Hi, ive recently upgraded from an S23 to an S25 (both on 02) via Mobile Phomes Direct and have a few questions: Can i put my current sim in my new phone and still keep the same number, or do i need to sim swap? My contract ends on the 22nd do i need ...

Just_Jay by Level 1: Joiner
  • 376 Views
  • 2 replies
  • 0 kudos

iphone Esim transfer while outside UK

So i am going to be travelling to the US for a month and while i am there will be purchasing a new iPhone which is Esim only. I am planning to use Apple Quick Start to transfer all my data, including my Esim, to my new IPhone. I did this successfully...

brockhill by Level 1: Joiner
  • 382 Views
  • 2 replies
  • 0 kudos

Bolt ons

Hiya I am travelling to china Japan and Singapore. What bolt on do I need and will it work out ther?

Blue43 by Level 1: Joiner
  • 192 Views
  • 1 replies
  • 0 kudos

Apple Watch Activation

Hello, I've been trawling posts to get help with my apple watch activation. @Dave-O2 seems to be the person but I don't seem to be able to contact him directly (update - have just messaged him) I've followed his guides, and it could be because I have...

ToshK by Level 1: Joiner
  • 248 Views
  • 2 replies
  • 0 kudos

Resolved! Call Ringtime Duration Increase To 30+ Seconds ?

I want to increase the duration of the ring to 30+ seconds, ideally 90 or 120 seconds. Is this possible ? I have followed the guide on the post below, and tried replacing the "30" with "60" but it appears 30 seconds is the maximum time possible. http...

ESIM ACTIVATION

HI I RECENTLY PURCHASED AN ESIM FOR DATA FOR WATCH.I HAD TO RESET WATCH WILL I HAVE TO GET ANOTHER ESIM AS THERE IS NO MOBILE NETWORK ON THE WATCH NOW OR CAN I GET A CODE OR SOMETHING. USELESS WITH TECH

MABEE by Level 1: Joiner
  • 420 Views
  • 2 replies
  • 0 kudos

iOS 26 call screening not working

Hi, I have the latest iOS (26.0.1) installed on my iPhone 15 Pro Max. I have enabled call screening with the option to 'ask reason for calling'; however, the feature doesn't seem to work. Unknown calls just come straight through anyway. I've tried mu...

salsalka by Level 1: Joiner
  • 1357 Views
  • 1 replies
  • 0 kudos