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Resolved! SIM card not working even when swapped to a new phone

Hi my sim card stopped working this friday randomly, my phone Samsung Galaxy S20 FE doesn't even detect it and even if its put inside another phone it still does not get detected. also a quick off topic question if I upgrade my phone would it come wi...

Resolved! Phone number

Is it possible to temporarily change my number? 

Dominiccc by • Level 1: Joiner
  • 139 Views
  • 1 replies
  • 0 kudos

Resolved! Left O2

Having left O2 and hence, having no services or products with the company, I can still login to My O2 account but I cannot access my previous bills. These are needed for tax/VAT purposes. Has anybody get any ideas how I can access my past many years ...

Resolved! Notice of disconnection/immediate payment required.

My phone showed no network and thought 02 had disconnected me so I cancelled my DD. I think that now I might have had an issue with the phone. It seems to be a misunderstanding and would like to get reconnected immediately.

I've apparently run out of Data (20GB) but O2 usage says 7GB??

I've never used more than 10GB of data on my phone, I have a limit of 20GB on my tariff. I'm not using an Iphone which I know has had issues with this sort of thing. I got an 80% warning text which I thought was odd since I never used more than 10GB ...

Is o2 just getting worse

I currently have 3 bar 4G usual place in my office and I can’t get any data at all, my virgin fibre broadband is in and out and not giving out any Wi-Fi anyone else got these issues? Says no network issues but that’s none sense clearly there is, I’m ...

Jay_71 by • Level 1: Joiner
  • 137 Views
  • 2 replies
  • 0 kudos

Resolved! Esim

I have ordered an esim then found my phone is not compatible, how can I change to a plastic sim ?

Puggy by • Level 1: Joiner
  • 246 Views
  • 3 replies
  • 0 kudos

Roaming charges in EU

I arrived in Cyprus on Wednesday and received a text message advising me that if I want to use data in Cyprus I need to buy a Zone 3 bolt on ??from everything I have read Cyprus is in the Europe Zone and on previous visits all text and data come out ...

Beryl66 by • Level 1: Joiner
  • 116 Views
  • 1 replies
  • 0 kudos

No/very poor signal for data and calls

Hi, over the past year or so the connectivity in our area has dramatically decreased. I can no longer get a stable connection outdoors or indoors. The phone either shows as 3G and connection speed is unusable or shows as a very low 5g signal which do...

Trees by • Level 1: Joiner
  • 201 Views
  • 4 replies
  • 0 kudos
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