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Santander OTP not being received after switching to O2

Hi, I've just switched to o2 from Lebara this week on a pay monthly contract, porting my old number across. I've been trying to log on to both mobile and online banking with santander, but it requires receiving a one time passcode to my phone number....

Ro7 by • Level 1: Joiner
  • 466 Views
  • 4 replies
  • 0 kudos

Resolved! what is the point of having O2 if I cant get a signal at home?

I live in the Swansea area. I have no signal or reception at home. The map says I have excellent coverage but this is a lie. Whole areas of Swansea have black spots where I cannot use my data. I cannot get ANYONE at O2 TO HELP. Any ideas before I cha...

jasmaniac by • Level 1: Joiner
  • 710 Views
  • 7 replies
  • 1 kudos

dpd pin code

hi good afternoon i was supposed to get my upgrade today but unfortunately didn't receive it because the dpd pin code was sent to the wrong number

JENIFER by • Level 1: Joiner
  • 191 Views
  • 1 replies
  • 0 kudos

Resolved! Voice and Data issue with new Galaxy A26

I've recently changed my phone to an A26, it's constantly losing call and data connection. I've been with 02 for over 15 years (same address) and I've never had this problem before and don't have the same problem with my work provided handset (EE, sa...

Resolved! Voicemail pin number

Just returned to O2 for sim only monthly and have received a voicemail from “Network Provider” asking me to set a PIN number so I can access voicemail from any phone. Sounds like a scam but not sure. Don’t want to have the facility but can’t even del...

peter51 by • Level 1: Joiner
  • 3009 Views
  • 3 replies
  • 0 kudos

Resolved! No Esim delivery, unable to log in to myo2

I ordered an esim a week ago, supplied the code for transferring my old number & have had emails confirming everything infusing a porting date, but have yet to receive the QR code to add the esim to my phone.I have spent two days on the CS chat tryin...

Pat66 by • Level 1: Joiner
  • 2010 Views
  • 14 replies
  • 1 kudos

Number being withheld

I recently moved over from an iPhone to a Google Pixel 9 Pro and ever since, whenever I call someone, my number is withheld. I have tried a different operator's SIM card in the phone and that number is not withheld. My phone app is set to "network de...

CJ72 by • Level 1: Joiner
  • 672 Views
  • 8 replies
  • 0 kudos

Resolved! Calling abroad

I cant make calls or text from USA 

Unanswered calls don't always go to voicemail.

If I am in a dead spot in the house, callers often get a recording says "your call cannot be connected at this time", or after dialling my number they get nothing at all. Sometimes it does actually go to voicemail and allow a message to be left. What...

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