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Forum Posts

Send code to email

How do I get the code on email instead of the messages on phone. O2 is not able.to activate my Sim and hence am unable to use my mobile

Arts by Level 1: Joiner
  • 83 Views
  • 1 replies
  • 0 kudos

Request new sim xard

How can I request a new sim, mines damaged and can't get access to account

Gavafett by Level 1: Joiner
  • 82 Views
  • 2 replies
  • 0 kudos

Z FLIP stopped working after software update

Phone nagged me about software update for a while, until I got fed up and did it! After this, phone started turning off every time I closed it - very annoying but lived with it. THEN stopped working altogether. Won't even turn on!!! Any ideas out the...

Transfer number

New sim activated but number has not been transferred

Sara89 by Level 1: Joiner
  • 78 Views
  • 2 replies
  • 0 kudos

Phone number

My phone number has transferred over and I can receive texts to the old number but when I send texts it comes from the new number. How do I have just the one number I requested to transfer over

Multisave and data allowance

Hi, At the time of start my new contract, I was told that I would be eligible to a multisave discount due to my husband being on o2. I have checked today and the discount doesn't seem to be showing on my account please help?Also I was told I would be...

tan247 by Level 1: Joiner
  • 71 Views
  • 2 replies
  • 0 kudos

sim not provisioned

I just did an upgrade but I've given the new phone to my daughter, I am still using my galaxy se but suddenly my phone has stopped working and I'm getting the message "not registered on network" when I try to make calls. can you please set it back to...

dntiamoah by Level 1: Joiner
  • 67 Views
  • 1 replies
  • 0 kudos

Past 6pm and no signal

Hello, my phone was due to change from sky to o2 today and I still don’t have any reception from o2 l. I have kept turning my phone off and on for several hours but the text said if it hasn’t happened by 6pm to contact o2

Eric81 by Level 1: Joiner
  • 66 Views
  • 1 replies
  • 0 kudos