Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! iMessage not working after number port to O2

HiyaI hope everyone is having a great Thursday My number was moved from 3 to O2 this morning and since then i've not been able to use iMessage, RCS seems to work sometimes but it just has a mind of it's own. Everytime i click on my number a little ci...

Six digit authentification codes not received

When I sign into Apps like the NHS, a procedure to check my device is triggered. I'm supposed to receive a six digit code on my phone number and use that to progress to the next stage of access, but it doesn't appear. The same thing happens with othe...

PhilM66 by Level 1: Joiner
  • 275 Views
  • 1 replies
  • 0 kudos

Resolved! Error code 112

Help why after 1month trying to resolve an issues with my Apple Watch.. all I am trying to activate it and just keep getting error code 112 or 900 .. I have re added WiFi calling, raised 2 x network cases and even been in 2 o2 stores. It’s an apparen...

Will_Bob by Level 2: Apprentice
  • 496 Views
  • 2 replies
  • 0 kudos

Phone repairs ?

My sister who is a o2 user just gave me a samsung s20 FE with damaged back plastic (pealing off) and battery (did a test and its 82% effective) if i paid for it would o2 help with the repairs ?

Change of number

I just switched from O2 payg to a monthly contract, I followed the instructions with the package code and such but my new (esim) is still a new number. Any suggestions on how I can fix this l? I've had the old number for years and can't really afford...

JLenehan8 by Level 1: Joiner
  • 293 Views
  • 1 replies
  • 0 kudos

IOS26 update - can't make calls!!!!

Anyone else having issues making calls since updating to ios26? My iphone 14 simply won't make any calls and urgently need it for work purposes

Apple Watch Users

Any Apple Watch users that have experienced this before when setting up the mobile service (screenshot below) and I know there are many, what was the resolution? Support over the phone have raised a case with the back office team.  

IMG_2681.png
Benlfc by Level 11: Motivator
  • 414 Views
  • 5 replies
  • 0 kudos

Resolved! Failed upgrade delivery

Hi, I have just ordered an S25 ultra. Delivery was attempted by DPD this morning, but the number they sent the pin to *959 is a dongle. There are two numbers on my account *133 and *959. *959 is the dongle. The upgrade was done using the mobile numbe...

Google Pixel 7a battery issue

Hi, My Google Pixel 7a is not working as it should. The battery does not last it keeps draining, I have only had the phone just over a year and a half. Can you help?

JB17 by Level 1: Joiner
  • 529 Views
  • 4 replies
  • 0 kudos