Get tech support for your O2 issues

Resolved! Text & email notification about NCAM

I have just received this message by text and email and don't know what it means. We're just letting you know your ******** will expire on 02/07/2025. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Text received- Just letting you know your NCAM****** will expire 02/02/2025

I have just phoned 02 and automated message says "you may have received a text/email regarding an offer expiring, this is in relation to an offer for an upgrade to an existing package. If you are not interested in a new deal there is nothing more you...

Resolved! Unsolicited email and text

Good morning, I've had this message this morning by email and text: "Just letting you know your ******** will expire on 02/07/2025." No other explanation. Does anybody know what it means? Thanks, Paul. [Mod edit: Please do not share personal details ...

Resolved! Message from O2 Voucher Expiry

I have received a text message and an email from O2 telling me that my ****** voucher will expire soon. I Google ****** and got no results. I suspected this was a phishing message but looking at the message headers it seems genuine. Has anyone any id...

Resolved! Code Expiring

I have received an email this morning saying that my ******* will expire soon. I have no idea what this is and the email says nothing else to help with this. Any ideas would be great! [Mod edit: Please do not share personal details as your posts are ...

Resolved! Voucher expiring

I received an email and text message from O2 saying :We're just letting you know your ******** will expire on 02/07/2025. What does this mean? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Wi-Fi not connected

I have an iPhone 16 which is no longer connecting to wifi inside my house & outside. In settings it's showing as being connected but the wifi symbol on the Home Screen is not there. I have no issues with any other device connecting to my wifi. I have...

Resolved! Apple watch activation

I have been trying to purchase an airtime plan for my Apple Watch since January I have spent hours and hours on this problem, text chat, email, l phone calls, complaints I have done everything I have been told to, no matter how ridiculousI have been ...

Resolved! O2 forgot the answer to my security question !

So this is a classic Catch 22 infinite loop. What was my first school ? I'mnot likley to forget that but the computer says NO ! Now what can I do ?

Resolved! Help with calling o2

I’ve recently got a new iPhone and E-SIM plan from o2, I can’t access the app cos I can’t get through security. I think I have typed my number in wrong when setting up the account so I don’t receive any codes. I’ve called multiple times, explained th...

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