Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

DATA and Mobile Broadband

Any body else got no data or mobile broadband in Ramsgate area? I have 2 devices an iPhone and a 5 G router neither can connect to internet. My partner also has an iPhone and she cannot connect as well. Says network ok but no DATA. Contacting support...

fsdsman by Level 1: Joiner
  • 255 Views
  • 2 replies
  • 0 kudos

Data not working in UK or Italy

Hi,I bought an O2 SIM with 25GB data, but mobile internet doesn’t work — neither in the UK nor in Italy. Only WhatsApp messages go through. Can you please check if there’s any issue with my SIM?

Farida by Level 1: Joiner
  • 249 Views
  • 1 replies
  • 0 kudos

Use of message allowance

Why is my text allowance on o2 being used when I haven't sent any text messages? Also, I rarely use mobile data but my allowance during this billing period has apparently almost been used up. What could have gone wrong and how can these anomalies be ...

Network dropping

My network is constantly dropping off and then back. Why is this please? When I’m not on WiFi I have no connection it’s just finding it then dropping off straight away

Emma71 by Level 1: Joiner
  • 312 Views
  • 2 replies
  • 0 kudos

WiFi Calling

My WiFi Calling has suddenly stopped working even though it says on my iPhone that it's on. I have been using it for a number of years so a bit of a mystery. When I go out under a different Internet provider it comes on. So it's not the phone. I'v he...

MMS suddenly stopped working

can anyone help with MMS not supported? i have been sending MMS messages; sent and received photos earlier today. then suddenly they have stopped working; i cannot send or receive them. I am using a samsung s10 pay monthly. i had this issue when firs...

update card details

I have tried 5 or 6 times to update my payment method to a new MasterCard debit card as the old one has expired. Each time it says the request cannot be completed and if I have this problem repeatedly I should use a different card. I don't want to us...

LynneRR by Level 1: Joiner
  • 243 Views
  • 1 replies
  • 0 kudos

Resolved! Not Receiving Voicemail Notifications - Ported from Vodafone

Dear All,I have just ported my number from Vodafone to O2 and am not receiving any voicemail notifications. I have an iPhone 13Pro (iOS 18.5) and have tried - Rebooting the phone.- Removing and reinserting the SIM card. - Resetting the Network Settin...

Sanjivsai by Level 1: Joiner
  • 676 Views
  • 1 replies
  • 0 kudos