Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi,I have upgraded to IPhone 12 5G yesterday and I have no service.Tried all suggested ways of solving but still no service?
So I changed mine and my wife's monthly SIM plan Wed last week. Worked OK but no visual voicemail. Managed to get through Thu and they added the bolt on. My wife's now works fine. For me, I have no signal, can't call out, and anyone phoning me gets "...
Good morning - I bought a new Razr phone 3 weeks ago and and still trying to get it to connect with mylongtime O2 account. Motorola UK told me last week that the phone was locked onto EE. Can you help me to get it unlocked please ? Mark.
hi, my iphone 11 touch screen has stopped working any help would be great please
Hi, I’ve upgraded to a new phone, since I’ll have a new tariff with the new phone, does my current/old one one automatically cancel.
I upgraded to sim only yesterday and I don’t have any service yet it shows on ‘my O2’ that I’m on the new tariff??
trying to access my account on my phone says change your password but when I go to do that I get a alert saying fraud o2 don't send codes
I have paid my bill, O2 are saying they have not received it. I phoned my bank and they said O2 need to claim the payment on their side. I have been waiting 2 days and they have stopped me from using my phone. How do I get them to claim it as I canno...
I have an "unlimited" data plan. Why has my Internet gone off.
I purchased a S21 5g and registered to recycle old s10 with intention of getting the extra £150 through the current offer, Although I couldn't see anywhere to input my order number to activate this deal. Now the recycle pack is being sent out and I h...
