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Forum Posts

Login online with phone broken

Hi 02, My phone has been damaged, and I'm trying to login online to sort a new phone through my account but can't verify my email address as I can't get the verification code sent to the phone. Thanks,Dan

Dan47 by Level 1: Joiner
  • 93 Views
  • 1 replies
  • 0 kudos

Active eSIM

Hii cannot get into my O2 as I have no service so the code isn’t coming through on text I cannot active my eSIM

Migian38 by Level 1: Joiner
  • 114 Views
  • 1 replies
  • 0 kudos

Roaming in portugal

Not connecting to mobile service here despite confirmation email

Momo1576 by Level 1: Joiner
  • 113 Views
  • 1 replies
  • 0 kudos

Is there a cal

Not connecting to mobile service in Lisbon despite confirmation text

Momo1576 by Level 1: Joiner
  • 115 Views
  • 1 replies
  • 0 kudos

Access my bill online

I can't access my o2 bill on the app, so I can't access regarding my bill

12345671 by Level 1: Joiner
  • 93 Views
  • 1 replies
  • 0 kudos

Data Bolt On

The only data bolt-on currently available when I login to my 02 account is an 8G for £22. Can you advise why the cheaper bolt-on options are no longer available as they are still advertised under the bolt-on terms and conditions? I am looking to purc...

Loreast by Level 1: Joiner
  • 146 Views
  • 2 replies
  • 0 kudos

Booster Box

Our booster box not working, It is seriously affecting our business, we desperately need a new one etc