Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Get this message come up but have 2 sim only plans with o2?”You don't have any products or services in this My O2 account.
Any advice would be appreciated with this strange problem as O2 tech help seems to be struggling to fix the issue. I have now been without O2 service for nearly two weeks and despite having logged the problem with the online contact us, travelled 25 ...
Hi, so my phone was stolen and everything blocked. Picked up new phone instore today with new sim but it's still barred and they couldn't help. Tried adding new sim details via the app but can't get it to work. I don't have a phone to contact custome...
Hi - my mother (aged 85) lost her phone and cancelled the SIM.Three SIM cards and two new phones later (we thought none of them worked initially) and we are now told by the O2 store to wait 5 to 10 days for the current SIM to, presumably, register on...
Cannot make a payment for final bill in my account. Could you provide a method for that ? Thank you
I ordered a new sim yesterday as I am getting a new phone, but unable to use my old phone/sim. This should not have been stopped. I am a vulnerable 81 year old who is waiting for an operation on Thursday and now have no contact with the hospital
Why cant I access the My O2 App
basic nokia no app
Not sure this is right board so apologies. Travelling to Canada and USA shortly, but my samsung s20fe does not support e sim. Any suggestions. Thanks in advance
Hi I got a pay monthly sim added to my account today, I need to swap this from a pay & go sim my daughter uses
