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Forum Posts

No mobile data/signal for over a month

Hi I have not been able to make any calls/text or browse the internet without being connected to wifi since 25 January. I put my phone (S22 Ultra) on airplane mode for a flight and since then it won't find a signal or connect to a mobile network. I'v...

Becky15 by Level 1: Joiner
  • 1102 Views
  • 12 replies
  • 0 kudos

Resolved! O2 Open Discount

Hi,Unable to receive the verification email to register company bonus. Followed the steps yesterday afternoon, requested verification email and still not received. Checked junk folder and email is correct.Should this of come through by now or does it...

Simpsong by Level 1: Joiner
  • 369 Views
  • 1 replies
  • 0 kudos

Resolved! Travel Inclusive zone

I'm uk based and just arrived in New Zealand. My plan has Travel Inclusive Zone included but I didn't get the appropriate roaming message when I arrived here - text message I did receive implies I'll be charged so I'm reluctant to enable roaming, whi...

BillB by Level 1: Joiner
  • 477 Views
  • 4 replies
  • 0 kudos

Refund

When am I getting my 02 refund in my bank they promised me 

Aimee_ph by Level 1: Joiner
  • 188 Views
  • 1 replies
  • 0 kudos

Resolved! PUK code

My phone is PUK locked. I can't log into MyO2 account as they still need to verify your phone by sending a code. (Isn't that a smart advice to log into your My02 account if your phone is locked?)Virtual assistant not helpful.Can't call customer servi...

IO by Level 1: Joiner
  • 475 Views
  • 1 replies
  • 0 kudos

Resolved! Increase SIM lock code chances?

I am down to 3 chances left on my SIM lock Code and getting jumpy, how can I increase please back up to the original 10 entry chances?

OzBoy by Level 1: Joiner
  • 349 Views
  • 3 replies
  • 0 kudos

Calls keep failing

I’m trying to make telephone calls, the phone rings but I can’t hear anybody on the other end then the call just fails?

Lucy_11 by Level 1: Joiner
  • 218 Views
  • 1 replies
  • 0 kudos