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Resolved! 3G Switch Off - Samsung Galaxy A20e phone

Hello. have today received an email from O2 advising me that "after the 3G switch off you may experience a drop in call quality and be unable to access call data, including the internet and messaging apps like Whats App". I have checked the Martin Le...

NEIL6PG by • Level 1: Joiner
  • 1945 Views
  • 18 replies
  • 0 kudos

mobile data

I am a market trader and the venue has no wifi. They say traders should ‘bring their own mobile data to accommodate payments’. Can you tell me how I do this? I use SumUp normally for c/cards.

Highlands by • Level 1: Joiner
  • 266 Views
  • 2 replies
  • 0 kudos

Bolt ons

Trying to buy a bolt on but only letting me add 100mb. Can usually go up but it is greyed out when trying to go up. Please help

Rich1986 by • Level 1: Joiner
  • 1060 Views
  • 3 replies
  • 1 kudos

No mobile data when abroad

When travelling in Europe, my phone connects to a local network for voice/txt but not for data. There is no mobile data signal. I have roaming switched on the phone and mobile data. It is an SE2 and O2 Sim only package. I get text welcoming me to ser...

JWB23 by • Level 1: Joiner
  • 585 Views
  • 3 replies
  • 0 kudos

Resolved! Using my Phone from the US

Hello, I'm trying to use my UK phone while abroad in the United States, and this has worked for the last nine years. I can receive text messages from the UK, but no matter what I do, I cannot place a call to the UK. I can't receive calls from the UK,...

Martina5 by • Level 1: Joiner
  • 614 Views
  • 5 replies
  • 0 kudos

Resolved! Problems with SMS

I have a Sony Ericcson T250i. It has been a really reliable phone, doing all that I need. O2 have notified me that G3 will be turned off and my trusty old phone will become redundant. OK with that, progress etc, but I have some photos saved to the ph...

Reclaiming My Old Number

I need to recover my old phone number. A guy on your customer service said that once the number has been disconnected then it's blocked forever and nobody can ever get that number again. I know this is a load of nonsense and just not true. It's wrong...

Xlj by • Level 1: Joiner
  • 579 Views
  • 4 replies
  • 0 kudos

Resolved! Spend cap

HiIf I have spend cap of £0 on my phone does that mean that I cannot incur any charges when travelling to a zone 2 country? (I don't have a travel bolt on).

LisG by • Level 1: Joiner
  • 308 Views
  • 1 replies
  • 0 kudos

Logging in to O2 from the USA

Hello, I am trying to login to O2 from the USA and I cannot receive the verification text. How can I login please?

Ollie5 by • Level 1: Joiner
  • 198 Views
  • 1 replies
  • 0 kudos
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