Get tech support for your O2 issues

iMessage not sending

I ported my number over to O2 on 20th, since then my iMessage is not working. It is set to send and receive via my Apple ID which is what I’ve used prior to the network provider switch as well and it worked fine before. After the sim switch it is not...

Texts coming through from friends but displaying an unknown phone number

I have been receiving texts from two friends but the message shows ad if coming from another number that is not theirs. Neither had changed their number and their messages to me are still coming through. Other friend’s messages are coming and going f...

Payg sim not picking up 4g

Hi all, I’ve been with O2 for ages on pay monthly. We recently moved house and are waiting for broadband to be installed. I’ve been using my phone as hotspot but have almost used up all of my 25gb data allowance on my pay monthly sim. Maximum data bo...

Forwarded call ID

Is there a way I can make my O2 number show as the caller ID when forwarding calls to my work EE phone ?

Resolved! 3G closure issues

I have received notification that the £G service is being phased out later this year. I have a 5G phone but nearly always have a 3G connection when I am at or near my home. What can I expect when 3G is phased out? I live in postcode BL2 4NZ

Resolved! 5G Standalone on eSIM

So I'm going to Los Angeles in September and I'm thinking about buying the iPhone 17 (pro max?) but I remembered in the US they only have eSIMs so I was wondering if i'd be able to get access to 5G Standalone on a eSIM cause I remember seeing a post ...

Everyone is Baffled - Including O2 - No Service Issue - 8 Months later :)

Here's a tricky one ….Sim only contract taken out 5 years ago.Sim & phone issued to employee.August 2024 employee left & I blocked the phone due to suspicion of possible thefts from our company.Asked O2 to unblock 2 weeks later which they actioned.Ne...

Voicemail notification by text message - possible or impossible?

I just want a text message whenever a voicemail has arrived. Has this feature been discontinued? If not, how can I get it?No one seems to know.I rang O2 and was talked through setting up an APN that was identical to the one I already have. That took ...

Resolved! Cannot call from USA as disconnected and need to pay bill-HELP

Need to pay bill outstanding, but unable to use O2 mobile as disconnected. Provide a telephone number USA compatible asap!!

Santander OTP message not receiving

Hi, just joined O2 kept my old number however I now don't receive the OTP message from Santander. Never had this problem before. I'm not getting any joy from the Live chat as they say its a bank issue looking at other comments on here others have had...

O2

Forum Posts