*********** Have contacted you 4 times to get this sorted .Wenesday the number was dead .The person managed to get my phone number working again after about 20 min It has gone down again today. 3 times l have phoned up to today to try to get it worki...
I’ve tried all troubleshooting options and still no success accessing data
I am an eSIM user. Since around 6:00 AM today, I have had no signal at all. Even now, I still can't get any signal. I have already restarted my phone multiple times, but it hasn’t helped — the signal is still not coming back. I also went to an O2 sto...
I have a mast problem which is stopping me making calls but not receiving them
Is there away round the fact that all Australia have barred Sony Xperia from their networks - would an O2 esim help.I'm currently in Oz and virtual assistant is useless can't access MyO2 as can't receive texts! I have checked Tesla / Optus and Vodafo...
How can I get rid of this voicemail message ? Yesterday I renewed a contract with O2 and received this as a voicemail which said nothing of any interest by the way, just menu options. But there's no way to delete it ! This message seems to be immune ...
I have an iPhone 16 Pro Max on IOS 18.5. For the last two weeks I have not been able to receive incoming call information. No number shown and "No Caller ID" shown on all incoming calls. I have been in discussion with Apple who, after many tests, adj...
What is happening about support for in store shopping apps with the switch off please? I use the Sainsburys Smart Shop app. Tonight when I went there the app insisted on an update before I could start my shop. In store there is only 3G. I stepped out...
My Samsung Galaxy J3 (2017) has just 16GB storage. The phone reports it's full at 15.6BG. Storage analysis shows 4.6GB of Applications and about 5MB of other stuff (Documents, Images, Videos and Audio). That leaves more than 10GB of storage apparentl...
My sim is lockedTrying to get puk code. Using another phone, putmy 02app on it, but when I try to log in, it is sending a code to my locked phone, so that doesn't help. How can I get my puk to unlock my phones sim.Thanks
