Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Blocked/fraud

@Dave-O2is there any way you could help me with what is going on with my account please did a switch up on Thursday then Friday my account gets blocked and new iphone is blocked and I’m being blamed for this.

Resolved! O2 Open discount error

i am trying to add O2 open discount but its coming up with error message. any ideas how to resolve this? B

bw3 by Level 1: Joiner
  • 1835 Views
  • 12 replies
  • 0 kudos

iMessage not sending

I ported my number over to O2 on 20th, since then my iMessage is not working. It is set to send and receive via my Apple ID which is what I’ve used prior to the network provider switch as well and it worked fine before. After the sim switch it is not...

HB11 by Level 1: Joiner
  • 653 Views
  • 3 replies
  • 0 kudos

Texts coming through from friends but displaying an unknown phone number

I have been receiving texts from two friends but the message shows ad if coming from another number that is not theirs. Neither had changed their number and their messages to me are still coming through. Other friend’s messages are coming and going f...

ZX by Level 1: Joiner
  • 560 Views
  • 3 replies
  • 0 kudos

Payg sim not picking up 4g

Hi all, I’ve been with O2 for ages on pay monthly. We recently moved house and are waiting for broadband to be installed. I’ve been using my phone as hotspot but have almost used up all of my 25gb data allowance on my pay monthly sim. Maximum data bo...

Forwarded call ID

Is there a way I can make my O2 number show as the caller ID when forwarding calls to my work EE phone ?

steve38 by Level 1: Joiner
  • 540 Views
  • 3 replies
  • 0 kudos

Resolved! 3G closure issues

I have received notification that the £G service is being phased out later this year. I have a 5G phone but nearly always have a 3G connection when I am at or near my home. What can I expect when 3G is phased out? I live in postcode BL2 4NZ

Resolved! 5G Standalone on eSIM

So I'm going to Los Angeles in September and I'm thinking about buying the iPhone 17 (pro max?) but I remembered in the US they only have eSIMs so I was wondering if i'd be able to get access to 5G Standalone on a eSIM cause I remember seeing a post ...

NewKosi by Level 1: Joiner
  • 2151 Views
  • 5 replies
  • 0 kudos