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Resolved! Cannot make or recieve calls

started this evening, noticed around 8pm when someone tried to call me but they received a message 'number not recognised'.3 other members of the family are with o2 and all seems to be working fine.I have switch flight mode on/off and also restarted ...

Jetz by • Level 1: Joiner
  • 4334 Views
  • 35 replies
  • 1 kudos

Resolved! Roaming not working

My wife is currently in France, the first time she has been abroad since she switched from 3 to O2 and data roaming isn't working. She gets a connection, can send SMS and ring me, but get's no data. She connects to the network and can see 5G at the t...

kitenski by • Level 2: Apprentice
  • 2293 Views
  • 11 replies
  • 0 kudos

Network issues

Dear sir I am O2 user I don’t get single properly . From the last night .I can’t use any apps and any wab to get in so what the problem

469800 by • Level 1: Joiner
  • 503 Views
  • 3 replies
  • 0 kudos

Network issue

I am unable to use the internet on my phone and also call out. My number is *********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Yetty1 by • Level 1: Joiner
  • 368 Views
  • 2 replies
  • 0 kudos

New customer recharged £10 but can't call or text

New customer recharged £10 but can't call or text. I signed in to rollover bundle etc. Options I am unsure byt all credit is gone without one call or text. Why is this so? I need assistance to reverse options mistakingly selected for my credit to all...

pmoh by • Level 1: Joiner
  • 420 Views
  • 2 replies
  • 0 kudos

No internet

Good morning, i phoned up earlier but i still don't have Internet access. I have tried switching my phone off a few times. I have reset my network settings but stull won't work.

Resolved! No signal and no help

I haven't had any signal now since Tuesday, this is happening everywhere. I have contacted O2 via the app several times and no one could help, I went into an O2 store yesterday and the guy I spoke to said there is an issue effecting some eSIMS and th...

CMACCA by • Level 1: Joiner
  • 1156 Views
  • 5 replies
  • 0 kudos

Unable to make calls

I’m out in Australia, Can’t make/receive calls. I need to contact a relative as a family matter has occurred- I have tried a local eSIM- still nothing.

Spock by • Level 1: Joiner
  • 526 Views
  • 2 replies
  • 0 kudos
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