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Forum Posts

Phone not connected to provider

HiI have been with you for some time. Today i receive 4 emails to say changes I had requested have been made to my account. I have not requested any changes and now my SIM is not working. I joined 02 as part of my Virgin media broadband agreement. I ...

LucyAH by Level 1: Joiner
  • 129 Views
  • 2 replies
  • 0 kudos

Resolved! I need esim

Hi I have a physical sim and I need to move to eSIM. Can’t find any options. Please help

Thagri by Level 1: Joiner
  • 247 Views
  • 2 replies
  • 0 kudos

Scammer

I kept getting emails saying my accounts anti virus needs renewing and my account has been frozen. It says it’s from virgin/o2 I have anti virus cover from someone else

Resolved! Apple watch error reference code 14

I recently changed to a new iPhone and as a result had to reset my Apple watch (the normal transfer process failed as the first iPhone 16 was faulty). When I try to go through the process of setting up the network connection in the Watch app, the pro...

Call failed

No outgoing calls and all my contacts have spaces in between two digits, iPhone 15 pro max

R4VDX by Level 1: Joiner
  • 65 Views
  • 1 replies
  • 0 kudos

I have no signal

I have no 4g or 5g or phone signal bs4 area but checker saying service is fine

Morgan45 by Level 1: Joiner
  • 101 Views
  • 2 replies
  • 0 kudos