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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 3 replies
  • 2 kudos

Porting issue

Hi, my number was ported on the 25th April but it is still not working. I have been in contact with o2 customer services several times and been told that the issue is with o2 and I get the same message every time I call o2 "issue has been raised and ...

MoL by Level 1: Joiner
  • 3 replies
  • 0 kudos

iPhone 13 Black Screened & Repair Update Provides No Tracking

Hello,My iPhone 13 was constantly having hardware issues and o2 attempted to downplay these as a dodgy SIM card. The phone black-screened with 50% battery and would not come back on. I left it with o2 for warranty repair and I was told that I would g...

RB7 by Level 1: Joiner
  • 17 replies
  • 0 kudos

Resolved! How do I contact O2

I’ve just upgraded my account and now all is dead

Rowanruby by Level 1: Joiner
  • 1 replies
  • 0 kudos

Unable to activate Imessage

there was an apple outage for imessenger last night and now i can not activate my number to imessage. everything was working fine before this. apple confirmed outage is fixed and my issue is now not related. cant be a coincidence ?

88lois by Level 1: Joiner
  • 1 replies
  • 0 kudos

Not registered on network

Can someone please tell me why my phone suddenly cut off mid call and now it says no registered on network, all bills are up to date, I can't make or receive calls not even to o2 on 202, I don't have a landline anymore and I have a heart problem.

Helen27 by Level 1: Joiner
  • 19 replies
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O2 Network missed calls?

I work in a small business and we have around 17 connections.These connections are all over Scotland but for the most part around the central belt. Glasgow/Edinburgh.My employee's have experienced "missed calls" from customers. when I say missed call...

Trying to login

I’m trying to log in and using link from email but the security code is being sent to an old unused number with no option of changing the number

B24 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Lost sim card

Hello, I have lost my o2 pay as you gosim card. I am on holiday in Asia so I have been using a local sim card. I am travelling back home to the UK tomorrow but I have misplaced my o2 sim card. Can you ease help me to get a new sim card? Thanks

Alex271 by Level 1: Joiner
  • 1 replies
  • 0 kudos