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Resolved! Text received- Just letting you know your NCAM****** will expire 02/02/2025

I have just phoned 02 and automated message says "you may have received a text/email regarding an offer expiring, this is in relation to an offer for an upgrade to an existing package. If you are not interested in a new deal there is nothing more you...

Resolved! Unsolicited email and text

Good morning, I've had this message this morning by email and text: "Just letting you know your ******** will expire on 02/07/2025." No other explanation. Does anybody know what it means? Thanks, Paul. [Mod edit: Please do not share personal details ...

Resolved! Message from O2 Voucher Expiry

I have received a text message and an email from O2 telling me that my ****** voucher will expire soon. I Google ****** and got no results. I suspected this was a phishing message but looking at the message headers it seems genuine. Has anyone any id...

Resolved! Code Expiring

I have received an email this morning saying that my ******* will expire soon. I have no idea what this is and the email says nothing else to help with this. Any ideas would be great! [Mod edit: Please do not share personal details as your posts are ...

Resolved! Voucher expiring

I received an email and text message from O2 saying :We're just letting you know your ******** will expire on 02/07/2025. What does this mean? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Wi-Fi not connected

I have an iPhone 16 which is no longer connecting to wifi inside my house & outside. In settings it's showing as being connected but the wifi symbol on the Home Screen is not there. I have no issues with any other device connecting to my wifi. I have...

Resolved! O2 forgot the answer to my security question !

So this is a classic Catch 22 infinite loop. What was my first school ? I'mnot likley to forget that but the computer says NO ! Now what can I do ?

Resolved! Help with calling o2

I’ve recently got a new iPhone and E-SIM plan from o2, I can’t access the app cos I can’t get through security. I think I have typed my number in wrong when setting up the account so I don’t receive any codes. I’ve called multiple times, explained th...

Resolved! Can't submit PAC online.

Exactly that. I've always been able to submit a PAC to O2 online in the past. The help pages provide no link. I've specifically created an O2 account to submit.my PAC to O2, but I've been through every single option on the account to no avail. All I'...

Network issue

I have had network issues for most of my contract now. At work my phone is unusable, very rarely receiving calls and texts and very difficult to ring out and send a text. At home isnt as bad but still the call will drop out every time which is frustr...

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