Upgraded phone but no O2 signal - no bars

mellwilton · ‎03-09-2021

No signal on new iPhone

Cleoriff · ‎03-09-2021

@mellwilton

If you are just talking about signal then check this guide

Guide: How can I sort out my network issues?

Veritas Numquam Perit

MI5 · ‎03-09-2021

@mellwilton

You need to use your old sim or do a sim swap to activate the new sim Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

TheresaV · ‎08-09-2021

Hi there @mellwilton were you able to sort this out with the advice given above?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Upgraded phone but no O2 signal - no bars

Daughter can’t call or text me?

eSIM not provisioned

iPhone 16 - Number unavailable for iMessage and Fa...

RCS MESSAGING

No network available in my mobile