cancel
Showing results for 
Search instead for 
Did you mean: 

No network 90% of time as well as in other locations

Matt84
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Since last week my phone has not had signal I get intermittent 3G and I’m not able to make calls or receive text 

Message 1 of 2
248 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 153876 Posts
  • 656 Topics
  • 29392 Solutions
Registered:

@Matt84 

If you are using an esim, there was an issue last week.

Try rebooting your phone first, if not,

You will need to go in store with photo ID for a replacement esim or contact O2 to send one to your MyO2.

Guide: How to find help & contact O2 

eSIM - How to activate  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
234 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 153876 Posts
  • 656 Topics
  • 29392 Solutions
Registered:

@Matt84 

If you are using an esim, there was an issue last week.

Try rebooting your phone first, if not,

You will need to go in store with photo ID for a replacement esim or contact O2 to send one to your MyO2.

Guide: How to find help & contact O2 

eSIM - How to activate  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
235 Views