Note 10 plus 5g pre-ordered delivery.

[Maine87]

Hello, I'm new to this community I would to say that I pre-ordered the note 10 plus 5g in Aura glow on the 10th August, in my account is says "in progress". Has anyone ordered this and has there been an update on delivery?

Thank you

[PhoneChanger · Accepted solution]

Hello @Maine87 and welcome to the forum.

There won't be any change in your order status now until the phone gets shipped to you . Given this is released on the 23rd I would expect your order status to change on the evening of the 22nd

[MI5]

@Maine87 

You will receive a dispatch email when the phone leaves O2.

You can then closely track your order http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

[Maine87]

Thank you very much, I will wait till the status changed. Thank you for your help

[jonsie]

Welcome to the community @Maine87 

[Busymamof4]

I've called o2 tonight and have been told the phones won't be sent from there until Friday and because I have standard delivery I won't get it until Tues or wed. Has anybody been told when they are getting theirs, or have some different delivery option on their order. I'm thinking of cancelling and getting in store instead.

[Maine87]

Thank you for this information, all they said to me was to wait for an email that it's been despatched and they can guarantee when so all we can do is hope and wait.

Yes mine is standard delivery too. I will check the status tonight if anything changed.

[Liamxo]

Mine is standard delivery to didnt get option to change it online bit I was told they are sometimes recieved on the day or the day after I was told mine would be delivered saturday or monday

[Raym]

Still waiting for my email or text regarding dispatch

[pp763]

From my experience of receiving handsets at launch from o2 it will dispatch this evening around 9 or 10pm possibly later. I dont usually get an email of this. You have to check the status on the app. Will be either dpd or dhl