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Level 1: Joiner
Posts: 2
Registered: ‎18-12-2018

New Ipad Pro - still waiting but I've been charged

Is anyone still waiting for their new Ipad pro?

I orderede mine on 4th Nov and said delivery would be in more than 4 weeks

I have just been billed from the 1st Dec for the device and this months data, with no sign of my new ipad.

 

Im struggling on the phone as it is telling me that they are sending me a code to the number im talking about, however i dont have it.

 

And online chat is never available.

 

Can anyone offer any advice?

 

Thanks

 

Posts: 13,174
Topics: 77
Registered: ‎14-01-2014

Re: New Ipad Pro - still waiting but I've been charged

1tb I presume?


Posts: 88,159
Topics: 532
Solutions: 11,377
Registered: ‎04-04-2012

Re: New Ipad Pro - still waiting but I've been charged

Many still waiting https://community.o2.co.uk/t5/Welcome-News/iPad-Pro-2018-Pre-order-on-2-November/m-p/1165586#M26924
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,337
Registered: ‎18-04-2018

Re: New Ipad Pro - still waiting but I've been charged

Hi @Reebo_79, and welcome to the forum Wave I just wanted to check if you managed to get through to someone in Customer Service since you last posted, to settle your query around the billing?

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