Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Itemised Bill

How do i print an itemised bill out that shows all calls and texts have ordered 3 one arrived but covered the wrong date i need to be able to download this so i can forward as an email? When i download the bill it doesnt show all calls and texts ie d...

IPad Warranty

Can somebody at o2 please confirm the following, I have asked in store and via customer services but with different answers each time. if I sign up to a 24 month contract for an iPad and in month 14 it goes faulty due to a software issue (not dropped...

Resolved! being charged for premium services on my mobile broadband

Hi, have spoken to the guru's but i was hoping someone could give me some more details before i talk to fraud tomorrow and the person couldn't really give me much help I checked my mobile broadband today and have been charged by two companies for abo...

Resolved! Changing contract holder/upgrading phone

Hi there, When I was younger and didn't have a full-time job, my mum created a contract with O2 so that I could have a mobile phone. Now I am paying for the contract and it is time for me to upgrade my phone - however, because I am using the same num...

Resolved! Bolt on

How do I take a Bolt on off my account i.e. travel....thanks

Resolved! Viewing Bill on MyO2 App

Anyone any ideas how I see my bill on the O2 my o2 app?I have no “options” shown

Resolved! Voicemail

Wat number do I us3 to reset my voicemail it asking for number ???Thanks

Cannot register email for official discount

I have bought a new o2 number and I have been trying to register my official email I’d to avail the work discount . O2 is refusing to accept the email id. I called the helpline and they refused to help saying I will receive a call back.not sure how I...

Resolved! Repair

Had a O2 repair go in on the 6july, had a text from them on 9th saying they have to order parts if do not come in 3 days they will send me a replacement phone. Have rang repairs up 4 time feel like being taken for a ride as it is three weeks now. Wha...

Resolved! O2 Open & Friends and Family discounts

How long does it take to get the discount added. I have had a text saying it’s been added but not on the bolt on.

O2

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