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Cancelling my sim only contract

MrDT
Level 1: Joiner
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Registered:

Hi there,

 

I have read alot of threads regarding cancelling my contract and am completely confused now.

I wish to terminate my 'sim only' contract, how do I go about this please.

 

My contract renewel date says 01/05/18.

 

Regards

 

MRDT

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MI5
Level 94: Supreme
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Registered:

@MrDT 

Just call 202 and give notice.

You are required to pay one final 30 day bill. 

You can also ask for PAC at the same time . 

https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@MrDT 

Just call 202 and give notice.

You are required to pay one final 30 day bill. 

You can also ask for PAC at the same time . 

https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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Hi @MrDT, I hope the above clarified the next steps for you, but if you have any other questions, please do let us know slight_smile If there's any feedback you'd like to pass on to the Business regarding your experience, I'd gladly relay it so don't hesitate to share your thoughts with us!

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