Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Level 1: Joiner
Posts: 1
Registered: ‎04-05-2017
Accepted Solution

Cancelling my sim only contract

Hi there,


I have read alot of threads regarding cancelling my contract and am completely confused now.

I wish to terminate my 'sim only' contract, how do I go about this please.


My contract renewel date says 01/05/18.





Posts: 88,181
Topics: 532
Solutions: 11,378
Registered: ‎04-04-2012

Re: Cancelling my sim only contract

[ Edited ]


Just call 202 and give notice.

You are required to pay one final 30 day bill. 

You can also ask for PAC at the same time . 


I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,337
Registered: ‎18-04-2018

Re: Cancelling my sim only contract

Hi @MrDT, I hope the above clarified the next steps for you, but if you have any other questions, please do let us know Smiley Happy If there's any feedback you'd like to pass on to the Business regarding your experience, I'd gladly relay it so don't hesitate to share your thoughts with us!

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register? Smiley Happy