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New Ipad Pro - still waiting but I've been charged

Reebo_79
Level 1: Joiner
  • 2 Posts
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Registered:

Is anyone still waiting for their new Ipad pro?

I orderede mine on 4th Nov and said delivery would be in more than 4 weeks

I have just been billed from the 1st Dec for the device and this months data, with no sign of my new ipad.

 

Im struggling on the phone as it is telling me that they are sending me a code to the number im talking about, however i dont have it.

 

And online chat is never available.

 

Can anyone offer any advice?

 

Thanks

 

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viridis
Level 56: Guvnor
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Registered:
1tb I presume?
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MI5
Level 94: Supreme
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Registered:
Many still waiting https://community.o2.co.uk/t5/Welcome-News/iPad-Pro-2018-Pre-order-on-2-November/m-p/1165586#M26924
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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Registered:

Hi @Reebo_79, and welcome to the forum Wave I just wanted to check if you managed to get through to someone in Customer Service since you last posted, to settle your query around the billing?

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