on 23-05-2018 13:46
You could also make a complaint which might have more effect. Complaint details on same link as above.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 23-05-2018 14:30
If you are still being charged for paper bills then you are due a refund.
23-05-2018 19:38 - edited 23-05-2018 19:39
Those that don't do, and them as do, don't.
As @jonsie says, make sure you claim the £1.50 paper billing surcharge back for every bill sent since you asked to be taken off paper billing...
Tweet to @O2 to get someone's attention!
on 25-05-2018 12:12
Hi @Kev66, and welcome to the forum Have you made any progress on this with the advice above? Let us know if you need more help!
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