Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! My 24 month contract is ending on 6 March. Im happy with phone and would like to go Sim only

Hi my 24 mnth contract is coming to an end beginning March. I have always had a 24mnth contract. I am happy with my phone and would like to go sim only. How do I go about this and find the best deal. Im happy with o2 as coverage is good but they dont...

Wrong device showing in My O2 and Mifi will not connect

I have an O2 sim in my TPLink mifi device which stopped connecting(kept saying signal excellent but out of range??) so I tried it out in another device. This new device is still showing as my current device in My O2 details but I am not using it now....

Resolved! You guys was helpful last time so..

My phone pill is due next tuseday first time ever being with 02 as a contract but I get paid Thursday will they wait 1-2 days n let me pay them late?

Resolved! Port number issue

Hi,I’ve requested to port my number from Sky to O2 13.02.2018 and received confirmation text that my number was due to port on 14.02.2018 by 6PM.14.02.2018 11:06 AM Sky SIM card “No network” and got an email from Sky that my Sky Mobile service is now...

Resolved! Why am I charged?

My dad bought me a new phone last year in September on his bank account and I noticed recently that all this time O2 was charging me 49 pounds a month aswell. What should i do?

Resolved! pay outstanding bill

i wish to pay an outstanding bill for my wife's mobile ( i normally pay by DD but have cancelled in error ) and i also need a new DD form sending please whats the best way to pay the bill? can i do so online? cheers It looks like you landed on a popu...

Resolved! Automatic top up question.

So... if starting a new sim with a £10 top up and it compels an 'automatic monthly top up' renewal each month, if I still have say..... £8 on it at the due time at the end of that month... is it going to still want to take another full £10 top up amo...

Resolved! Swap numbers between 02?

My current 24M contract with 02 is about to end in 2 weeks, I basically wan't to upgrade from my s7 to an s8 but 02's upgrade offers are relatively expensive. I've found a great deal on mobiles.co.uk which is also with 02, I've had no issue's so idea...

Resolved! Friends and Family discount

I upgraded my phone last week and was billed on the 13th for my new contract as normal with payment due 28th. My friend then got the 50% Friends and Family discount put on my account on the 16th.Will the discount apply retrospectively to the bill on ...

Resolved! Help

How do you put a block on your phone like a cap so you don’t go over your monthly tariff

O2

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