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end of contract

sarah37
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my contract ends next month but i dont want to upgrade, can i roll on with this contract? if so will i pay less as i will have paid for my handset?

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jonsie
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Yes your contact will just roll on a 30 day contact and you only pay the airtime after the device is paid up. 

You might want to change to a sim only contract now as you might find a better deal.....and cheaper! 

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jonsie
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Yes your contact will just roll on a 30 day contact and you only pay the airtime after the device is paid up. 

You might want to change to a sim only contract now as you might find a better deal.....and cheaper! 

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MI5
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Community guide to refresh here @sarah37
https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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sarah37
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thank you, i dont want to find a sim only deal as i dont want to sign up for a one year sim as i may upgrade in a few months. i think 30 days works out a lot too

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jonsie
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You can still upgrade at any time when on a sim only deal after changing from a Refresh deal, even for you take a 12 month or one month sim only. Worth looking if you  want to pay less for more.

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Bambino
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@sarah37 As @jonsie says, you still have your options to upgrade. The only reason for you not going for a sim only at the moment would be if your current airtime contract would cost less than a sim only.

I DO NOT WORK FOR O2



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sarah37
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great, Thank You All

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MI5
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You can upgrade from a simo 12 month tariff but only after 3 months and if staying with o2 directly so just work out which is the cheapest option for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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The 3 month rule doesn't apply if you come direct from Refresh to simo . You can upgrade to another Refresh at any time.

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EmilieT
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Hi everyone slight_smile I got some more clarification on the 3 month rule mentioned above. Customers who take SIM only can upgrade after 3 months after being on O2 Refresh if they take out a 12 month SIM Only Tariff. If they upgrade to a 30 Day SIM Only this will not apply. 

 

Hope this helps!

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