Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Change password help

How can I change my password please?

Resolved! Bill date

Last month I was off sick leaving me short on my salary. Realising I couldn’t pay my bill this month I decided to change the bill date to the beginning of next month knowing I could cover the extra cost. I had a online chat with a person regarding my...

Very disappointing service- will be leaving O2

I have been a customer for almost 15 years. My O2 has alerted me that I can receive my upgrade early, its states my contract is due to end 17th August 2018. Im looking for the iPhone X as the new iPhone comes out in September (3 months), so I wanted ...

Resolved! Poor Service - on O2 Refresh

Do to o2 poor service in my area I am unable house the amount of data I usually do (60GB) and am only able to use half that if I am lucky with a daily battle.I have a 50GB phone contract and a 15GB mobile hotspot to make up 65GB bit seeing as the ser...

Resolved! Settings on iPhone 6

I am very ignorant re settings when on a cruise. On port days I use 02 travel and everything comes out of my normal payment. On sea days I switch it off and don’t use it. What I would like is to be told what each setting should be set to as I’ve mess...

Resolved! Waiting for nhs discount registration

I applied for the bus discount when I purchased the phone about 2 weeks ago just wondered how long it will take. I had to upload pay slip as would not accept work email still not sure why. Thanks

Resolved! PAC while under contract

Hello, My contract is due to expire on the 18th May, can I request a PAC code now and use it after that date or do I have to wait ? I know it's only a few days but I want to get on with ordering my new phone for the weekend. I did attempt to use the ...

Resolved! Do o2 credit check existing customers for a new contract

Hi all, so I need a phone for my sons birthday, he is willing to wait until I can upgrade. But I feel really bad on him. Do o2 credit check existing customers to take out an additional line? I know other companies don’t. Thanks in advance

Resolved! Transfer number but keep contract

Hi. I currently have 10 months left of my o2 pay monthly sim only contract.For the purposes of this post, my o2 number is 123456789I have been given a work phone which I will also use as my personal phone.Can I transfer my o2 number (123456789) to my...

Resolved! selling my phone does the manufacturer warranty apply.

Hello everybody. I have just upgraded my phone which of course means I have paid off my previous phone(Galaxy A5) the phone is just 6 months old. the recycling quote from O2 was a joke to be honest. I am currently in the process of advertising it for...

O2

Forum Posts