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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237168 Views
  • 2 replies
  • 2 kudos

Resolved! O2 International roaming speeds in Istanbul Turkey

Has anyone been to Istanbul recently?I will be going next month and was wondering what the data speed is like?Is it worth paying the £5 a day roaming charge (staying for 5 days) or should I get a local 4G sim card? Thank in advance (I'm on Pay Monthl...

soulframe by • Level 2: Apprentice
  • 5697 Views
  • 8 replies
  • 0 kudos

Resolved! final bill refund form

That link redirects straight to help pages - can anyone help me to find out how to get my money back if the links have all disappeared?

Anonymous by • Not applicable
  • 2890 Views
  • 10 replies
  • 0 kudos

Resolved! Upgrade to Iphone X with O2 refresh plan

Hi, I am not sure if anyone has had a horrifying experience with O2 recently, but i certainly have! I have been O2 customer for a number of years and decided to upgrade to Iphone X on the O2 refresh plan. I was happy to receive the phone in a few day...

Anonymous by • Not applicable
  • 3289 Views
  • 14 replies
  • 0 kudos

Resolved! Trial International Caller Bolt On For Pay Monthly

I have been included in a trial for the International Caller Bolt On For Pay monthly customers (Reduced Rate International Calls). The Bolt On was remotely added to my account on the 27/11/17 and I equally received a text notification. The Bolt On is...

Olukayode by • Level 1: Joiner
  • 1560 Views
  • 3 replies
  • 0 kudos

Resolved! 4G

I'm on monthly tariff of 4G 20gb data.. unlimited texts and calls.. the thing is.. the 4G I supposed to get is not even 1G.. everything is slower.. I've been trying for the last 2/3 weeks to get hold of someone on the live team but seems to be having...

Kabir75 by • Level 1: Joiner
  • 777 Views
  • 2 replies
  • 0 kudos

Resolved! Lost Sim

Hello I have purchased a sim from your company on contract and i have not received yet its been about 6 . 7 months ago and they still Charging from my bank account i just saw last week on my bank statment.So please My Request is To Please replay me W...

Anonymous by • Not applicable
  • 961 Views
  • 5 replies
  • 0 kudos

Resolved! Pay Monthly hotspot upgrade

My hotspot upgrade on 22nd August 2017 at Cleveleys Lancashire shop has resulted in some bright spark charging me £236.52p for a contract termination. I have had 2 chat line communications a call to your accounts and a visit to my local shop above. T...

Anonymous by • Not applicable
  • 762 Views
  • 3 replies
  • 0 kudos

Resolved! PAC number

How long does it take to senda PAC number? Yesterday at 13.00 I was told it would be sent by text shortly.

Anonymous by • Not applicable
  • 2984 Views
  • 23 replies
  • 0 kudos
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