Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 249665 Views
  • 2 replies
  • 2 kudos

Resolved! VAT

I have just had a new contract with 02 and the agreed contract monthly payment(as per my conversation with the sales advisor) was £49.00 per month. I also got a letter from O2 that £49.00 is the monthly price. I just got my first bill and it amounted...

Jade0915 by Level 1: Joiner
  • 4143 Views
  • 4 replies
  • 0 kudos

SIM only upgrade - from Pay as you go

My wife is a Pay As You Go customer, she has received a text reportedly from O2 offering her an upgrade to a SIM only deal 500 mins, 500mb data and unlimited texts for £6.00 pm. Our local O2 shop didn't know anything about this deal, so we called the...

Anonymous by Not applicable
  • 2978 Views
  • 5 replies
  • 0 kudos

Resolved! E mail

Wot is o2 e mail address please

Anonymous by Not applicable
  • 1267 Views
  • 4 replies
  • 0 kudos

Resolved! New contract

Hi. After I completed my 24 mnth handset contract, I moved to a sim only pay monthly contract, which is £18 a month for 10gb data, and unlimited mins and texts (open ended). I'm looking to go back on a pay monthly handset contract, and looking at an ...

Reanne by Level 1: Joiner
  • 2470 Views
  • 15 replies
  • 0 kudos

Resolved! 01612776656 Scam?

01612776656 called today Please be awear this is a scam call block it. He did not ask for name. so initially was on guard as to who they were Did say they were from O2. Polietly carrying on but I was not interested and said so and hung up. Checked nu...

Jem_ by Level 1: Joiner
  • 5720 Views
  • 6 replies
  • 0 kudos

WiFi calling cuts out after ten minutes

I love the new WiFi calling as I never have signal inside my house. However, if I’m on a call for longer than ten mins the phone call gets cut off and WiFi call disappears from the top of my screen for a minute then comes back.

Anonymous by Not applicable
  • 3574 Views
  • 8 replies
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Resolved! Roaming

Im going on holiday and want to ude my phone for photos if i set it to airplain mode will that work?.i dont want to be charged. £5 a day as i wont use it for texts or calls will they be turned off also?.

Anonymous by Not applicable
  • 1739 Views
  • 7 replies
  • 0 kudos

Resolved! Incorrect tariff charge showing

Hi, I can upgrade today and I have decided to switch to the sim-only deal as I do not need a new phone. I chose the deal 5GB data, unlimited texts/calls for £15 (currently on offer), however it shows up as £24 per month on my app and on the profile. ...

Anonymous by Not applicable
  • 3996 Views
  • 12 replies
  • 0 kudos

Resolved! Moving from PAYG to Pay Monthly

I am thinking of taking out a sim only pay monthly but I want to keep my original number which was transferred over to O2 from my old network. I have credit on my PAYG sim, will I loose this?

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Anonymous by Not applicable
  • 28244 Views
  • 4 replies
  • 0 kudos

Resolved! Call centre opening times

Just phoned up and was told they were shut (at 8pm) clearly says on the website 9pm whats the deal? And no I'm not a platinum customer.

Anonymous by Not applicable
  • 17746 Views
  • 7 replies
  • 0 kudos