How long until I get disconnected?

[MikeyPB]

Hi there,

I moved my phone number on to an O2 pay and go sim card because I will be out of the UK for a few years and want to keep my number without paying monthly for a contract. 

I was told by my broker that so long as I make a chageable call at least once every 2 months, my account will remain active. I would like someone from O2 to verify this is true and to verify how often I need to use my phone. 

*Does the call period need to be over a certian length?

*Will sending a text message be ok? 

*How frequently do I need to use my account to keep it active? 

Thanks!

[MI5 · Accepted solution]

You need to make any chargeable call or text once every 6 months and top up every 999 days.

[jonsie]

You need to make a chargeable call every 6 months and top up every 999 days to keep the sim active.

In my experience, sending a text was sufficient when I wanted to keep my wife's number after she passed away. I kept it for 2 years and diarised it to send a text every 6 months. Hat showed it as active on the o2 system.

[Marjo]

Hi @MikeyPB, how are you doing today? Please do let us know if you have any additional questions the community could help you with.

Also, welcome to our forum! 

[MikeyPB]

Thanks for the help everybody! 

[MI5]

No worries Mikey

[jonsie]

Happy to help 😀