Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! ported number from asda payg to o2 classic payg

my brother ported his number from asda mobile payg to o2 classic payg as far as i know the port went through ok he can make and receive calls and can send texts but cannot receive them, the my o2 app does not recognise the number he has ported over p...

Resolved! data

i wanted to buy more data but the automated line said it was about a bereavement and sent a code it is not about that will this stop my phone all i wanted was more data

Change plan

Hi I do not have a computer, and I do not have how to change the package right now.Please change the package we have on the lines to 10 DATA Big BundleOur linesxxxxxxxxxx xxxxxxxxxx [Mod edit: Please do not share personal details as your posts are vi...

Resolved! share sim

I have my phone in O2 PAYG, i have just received a smart watch and was wondering if the 2 devices can share telephone number etc or will ijust have to access through bluetooth. assistance appreciated,

Resolved! £10 Data Big Bundle.

Hi douse anyone know what's going on with the £10 Data Big Bundle? Because in this months o2 booklet that I got from the o2 shop says it changed to 4GB and 1000 Minutes and 10,00 Texts. But I have not had a text about the change and I looked on my ac...

Resolved! bypass web filter

i want to use a website called deviantart on my mobile data but 02 have blocked it.i have already tried changing my dns settings but that does not bypass the web filter.i have also tried using web proxies but they are all blocked!.i have also noticed...

Resolved! Phone unlock code request

Why would o2 be ignoring my requests for an unlock code for one of our phones? There's four o2 PAYG phones in our house and over a week ago I requested unlock codes for them, and within 12 hours I recieved 3 unlock codes, but no sign of the fourth. W...

Resolved! iPhone 8 PAYG Cannot Send SMS Messages?

I have an iPhone 8 on PAYG and cannot send text messages. I have tried dialling *#5005*7672# and get a message Error Performing Request, Unknown Error. I have tried dialling **5005*7672*+447802000432# and get the same error. I have tried putting the ...

Resolved! Cannot make calls

Topped up my phone before the expirey date for the bundle roll over. Yesterday I received a message saying the the bundle roll over was successful. I am able to use my 4G and send texts however whenever I try to make a call I am put through to the to...

Resolved! Pac Code

Hi I call 4445 becouse I need my Pac code but number is not correct 59129828 when I try transfer my number something is wrong webside need 9 number this is have only 8

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