Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Lost Pay as you go number due to lack of use.

Due to lack of use my old payg phone has been disconnected from the network. How can I get it recconnected?

Resolved! Upgrade pay as you go phone and sim

I'm in the United States. I would like to upgrade my very old phone with standard sim card. How can I upgrade? How can I use my old number? Will they deliver it in my US address? If I authorise a friend to pick up for me what do we need? Please advic...

Resolved! Replacement sim

I have a new phone that requires a different sized sim. May I have a replacement please?

Resolved! Phone unlock codes...

I have requested and received an unlock code for my phone. It is only 8 digits long. I expected it to be longer and the number given does not work. Is 8 digits right? Tks.

Resolved! Disabled number

Sometime in the past month or so my sim has been disabled. I've had this number for over 10 years and have never had an issue until now. I'm guessing something changed when I had to get a micro-sim due to getting a new phone. I only found out that my...

Unable to receive texts from one person only

Hello, I changed from O2 to EE, but changed back again within a week due to network coverage, since then I have one contact I am unble to receive texts from, I can send and she will get them, but she is unable to answer me, I have not blocked her but...

Resolved! Different size sim card needed

I have tried to get a replacement sim card as I have a standard size on and need a mini.I have tried to log into the relacement sim service, but it says I do not have an account.How do I get a new sim card and register my account.I haver had this pho...

Resolved! mobile number xxxxxxxxxxx

My wife has not used her phone for months and all has gone dead has her number been deleted?

Resolved! O2 Account

HELP. How Do I Add A Second Phone To My Account

Resolved! £15 UK & International Bundle

Hello, I just got this £15 UK & International Bundle, but it wasn't what I wanted. Can someone just explain to me how does this one works please ? Can we send/call every operators or just people with O2 ? What's the price for international calls ? Is...

O2

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