I have the £20 big bundle with double data but the extra data has not
been applied. this is the first time i have topped up since october,
have i lost the extra data because i did not renew the bundle on time.
i want to use a website called deviantart on my mobile data but 02 have
blocked it.i have already tried changing my dns settings but that does
not bypass the web filter.i have also tried using web proxies but they
are all blocked!.i have also noticed...
i ordered a sim card from the o2 website, when the sim card arrived i
put £10 on it. when i try to get the £10 extra credit it says you need
to top up but i have already topped up.i need the extra £10 or i cannot
start my £20 big bundle.
if it is the free10 offer you need to text FREE10 to
21500.https://www.o2.co.uk/termsandconditions/rewards/o2-pay-and-go-10-pound-extra-credit-offer-terms-and-conditions
the free10 code never works, you have to call customer services and they
will apply the credit manually.the code is supposed to work but there
are lots of complaints about it not working.
