Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
This is an odd one:I can phone and message other mobile providers (including landlines)But if I send a message to an o2 phone it never arrives (my family are all on o2),also if I phone another o2 number it rings once and goes straight to voicemail (t...
Hello,Over 28 hours ago, I have started the process to swap my sim card. The old one was fine, but it is mini size and my new phone only takes nano SIMS. I've started this online and have received the text saying that it has started. After roughly 24...
How can I turn off the annoying 'bundled call' notification every time I make a call?
Hi Went to order a new 3310 mobile for my son tonight. T bought one a few days ago for myself with no issues. This evening i went throught the sales process to the payment options entered my details and the page refreshed to the payment page. I input...
How do I obtain an itemised bill for my last top up? I cannot see on my o2thank you
New PAYG sim received in the post and topped that sim up with £10. I then texted FREE10 to 21500 as advertised and had the same reply from O2 as the previous person 'it looks like this offer isn't for you' despite it being boldly advertised on the ba...
Hello I'm Dan and I ordered a phone yesterday and I have not had any email confirmation and I'm getting worried now
Hello,While roaming in Italy I still have plenty of free calls / data but my balance is now strangely gone to zero and I cannot make calls. Any ideas?Many thanks
I used to be able to pay for things using my balance on google play but now it won’t let me.....it says your phone is not provisioned for carrier billing.? Can anyone help me fix this?
How on earth do I see my invoices for my top ups? All I get to is what my latest balance is - this is no good my accountant eeds to see proof that I have paid tops ups - the website just bring sme around in circles and there is no one to contact
