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Change plan

lizba
Level 1: Joiner
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on ‎30-06-2019 06:57 - last edited on ‎30-06-2019 15:49 by Moderator

on ‎30-06-2019 06:57 - last edited on ‎30-06-2019 15:49 by Moderator

Hi

 

I do not have a computer, and I do not have how to change the package right now.
Please change the package we have on the lines to 10 DATA Big Bundle
Our lines
xxxxxxxxxx

xxxxxxxxxx

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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TallTrees
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on ‎30-06-2019 07:51

on ‎30-06-2019 07:51

Hello @lizba 

 

This is not Customer Services you need to contact them with requests.

This is a Forum for Customers to use and ask questions.

 

Please remove your mobile numbers as this is an open Forum and not secure.



HAPPINESS IS BEE SHAPED

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TallTrees
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‎30-06-2019 07:54 - edited ‎30-06-2019 08:13

‎30-06-2019 07:54 - edited ‎30-06-2019 08:13

Hi @lizba 

 

this is a link to Customer Services website

http://www.o2.co.uk/contactus

from O2 phone 202

from Landline 03448090202

from abroad +44344809o2o2

 

best wishes TallTrees



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MI5
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on ‎30-06-2019 10:10

on ‎30-06-2019 10:10

@lizba 

If you're already on Pay As You Go, text the following free to 21300:

Big Bundles

  • 10DATABB for the £10 data tariff
  • 15DATABB for the £15 data tariff
  • 20DATABB for the £20 data tariff
  • 25DATABB for the £25 data tariff
  • 30DATABB for the £30 data tariff
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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TallTrees
Level 52: Innovator
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on ‎30-06-2019 10:11

on ‎30-06-2019 10:11

Hi @lizba 

This link may also help you 

https://community.o2.co.uk/t5/Pay-As-You-Go/Change-plan/m-p/1235435#M12934

 

Welcome to the O2 Forum and hope you get it sorted out for you....Best wishes 



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EmilieT
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on ‎02-07-2019 08:20

on ‎02-07-2019 08:20

Good morning @lizba, and welcome to the community sun

 

There's some useful advice on how to change your plan above, have you managed to get it all sorted in the end?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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