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Changing plan

Lism46
Level 1: Joiner
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I currently have a rolling data plan and want to swap back to my 10 pound a month standard plan but don't know how to do it.

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MI5
Level 94: Supreme
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@Lism46 

In your MyO2.

Also.....

If you do not start a new Rolling plan allowance within 30 days of an unsuccessful payment, you will be reverted to our £10 Big Bundle Standard Plan until you choose to switch back to Rolling plan as an existing customer.

You can cancel your recurring card payment authorisation by giving notice to us in accordance with our standard Pay As You Go Service Terms.

https://www.o2.co.uk/termsandconditions/mobile/rolling-plan-terms-and-conditions

You can additionally call 4445 to change via customer services.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 153292 Posts
  • 653 Topics
  • 29271 Solutions
Registered:

@Lism46 

In your MyO2.

Also.....

If you do not start a new Rolling plan allowance within 30 days of an unsuccessful payment, you will be reverted to our £10 Big Bundle Standard Plan until you choose to switch back to Rolling plan as an existing customer.

You can cancel your recurring card payment authorisation by giving notice to us in accordance with our standard Pay As You Go Service Terms.

https://www.o2.co.uk/termsandconditions/mobile/rolling-plan-terms-and-conditions

You can additionally call 4445 to change via customer services.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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