Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

My O2

Reply
Level 1: Joiner
Posts: 8
Registered: ‎01-05-2019

Re: Manage my O2 Wifi Account Button Not Working

Good morning Emilie, during the summer the My O2 App was updated but, on launch, it says that My O2 is not available to me yet (?because I’m not an O2 customer). Anyway, the App redirected me to the O2 website where I could successfully select ‘Manage my O2 Wifi account’ and I could once again manage my devices. However, recently, the button has regressed to not doing anything again, which is frustrating.

Level 1: Joiner
Posts: 8
Registered: ‎01-05-2019

Re: Manage my O2 Wifi Account Button Not Working

I spoke a little too soon, as this afternoon it seems to be working again.

Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Manage my O2 Wifi Account Button Not Working

That's great to hear @TWF, let us know if you encounter any issue again! Smiley Happy

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature