on 01-05-2019 17:36
I have been experiencing delays in signing onto free Wifi on my Android device over the last few days, so I thought it best to check the devices that I have registered. However, the 'Manage my O2 Wifi account' button doesn't appear to do anything after signing in on the 'https://accounts.o2.co.uk/' webpage. Is there a technical problem? I am not a O2 phone customer so I only have a free wifi account and I can't seem to find a contact number (the number given to me by the Live Chat was only for O2 phone customers).
on 06-09-2019 11:25
on 06-09-2019 11:25
Good morning Emilie, during the summer the My O2 App was updated but, on launch, it says that My O2 is not available to me yet (?because I’m not an O2 customer). Anyway, the App redirected me to the O2 website where I could successfully select ‘Manage my O2 Wifi account’ and I could once again manage my devices. However, recently, the button has regressed to not doing anything again, which is frustrating.
on 06-09-2019 14:41
on 06-09-2019 14:41
I spoke a little too soon, as this afternoon it seems to be working again.
on 06-09-2019 14:46
on 06-09-2019 14:46
That's great to hear @TWF, let us know if you encounter any issue again!
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