My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 14473 Views
  • 1 replies
  • 1 kudos

Resolved! Moving House

how do i update my address details with you?

LG by Level 1: Joiner
  • 890 Views
  • 2 replies
  • 0 kudos

Resolved! My o2 app not recognised ported number

When I go into my o2 app on the Web and want to go into my details it does not recognise my ported number it keeps saying its going to send a text to the now defunct O2 number how do I get around this so I can access my details with my ported number ...

Pete61 by Level 1: Joiner
  • 1865 Views
  • 4 replies
  • 0 kudos

Resolved! My O2 app updated?

My friend has the Galaxy S8 and her My O2 app is very different to mine. The app icon as well as the interface! Is there an update? Google Play on my Galaxy S10 is saying I'm on the latest version but my app hasn't changed since the day I got the pho...

Oxygen87 by Level 13: Prompter
  • 5190 Views
  • 21 replies
  • 0 kudos

Resolved! Email

Change my email

Dave3 by Level 1: Joiner
  • 914 Views
  • 2 replies
  • 0 kudos

My O2 Website security

What happens if you login onto the My O2 website and when it asks you which number to send a security code to, you just click "Cancel" ?

SB66 by Level 1: Joiner
  • 1431 Views
  • 5 replies
  • 0 kudos

Resolved! My O2 app - adding a number

I've recently added a sim only number to my family.. I can see the number and acct details if I log into the My O2 web site but it doesn't appear with the other numbers in the android O2 app.. I waited until the first bill bit still no sign.. the oth...

Alunj by Level 1: Joiner
  • 1666 Views
  • 3 replies
  • 0 kudos

Resolved! My Bill

Jan 2019 Hello I can't see my Jan 2019 bill on my o2I need a breakdown of this bill for expenses

Virginia by Level 1: Joiner
  • 1325 Views
  • 4 replies
  • 0 kudos

Resolved! Reverted to old My O2 App - cannot go back to new one

Hello,So I had the My O2 app which had aura and the new look, however, by mistake, I uninstalled it. So I went to the play store and installed anew, only to find the old version of the app on there which was lasted updated November last year.How can ...

LukeC by Level 1: Joiner
  • 4564 Views
  • 14 replies
  • 0 kudos

Resolved! trying to enter my 02 account.

Trying to access my 02 account. Password not working. I used the reset option, but still refuses to let me in to my account. Email is correct and recognised.

Alan-S by Level 1: Joiner
  • 849 Views
  • 2 replies
  • 0 kudos