My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8698 Views
  • 1 replies
  • 1 kudos

Upgrade from My O2 app problem

Hello!I have an iPhone 7+. I am in the My O2 app, trying to go through the upgrade process. When I come to the options where it asks me what I want to do with my device I have encountered a strange problem.It gives me 4 options of which one must be s...

Anonymous by Not applicable
  • 2545 Views
  • 5 replies
  • 1 kudos

adding another device to the app

Hi, I want to adding another device to the app! how do I do this?Thanks

Nojoke by Level 1: Joiner
  • 4930 Views
  • 3 replies
  • 0 kudos

Resolved! MyO2 app not opening on iOS

I get the following error and have been for the past week or so now: "Oops: Something went wrong, we're working to fix it. Please try again later"

Resolved! help signing in to the app

I've just downloaded the 02 app and it won't let me sign in using my email address.

Anonymous by Not applicable
  • 1218 Views
  • 1 replies
  • 0 kudos

Resolved! My O2 Android app Alert

On My O2 app home screen there's a bell icon with an alert. I press the bell icon and I get a message that my bill is ready. The alert stays although I've seen the aler and the bill. I find this irritating, how do I get rid of the alert to show just ...

Zoon by Level 2: Apprentice
  • 1991 Views
  • 2 replies
  • 0 kudos

MyO2 App Nightmare

So as many of you know, several months back I cancelled my mobile broadband account. Every since then, I have not been able to use the MyO2 app. I original thought it was the windows 10 app but I have since moved to android. @Toby has been chasing fo...

02.bmp
Curr946 by Level 26: Upbeat
  • 1731 Views
  • 3 replies
  • 0 kudos

Resolved! O2 app on Android & E8278 Mobile Dongle

Hi, I have O2's E8278 dongle but can't get the Android application to display how data I have left / used. Can anyone help me? Thanks, Mark King MCP

Anonymous by Not applicable
  • 7487 Views
  • 16 replies
  • 0 kudos

Resolved! Accessing my 02 account

02is a nightmare, I know I have put the right password in, I still cannot access my account, nobody available to help I only want to cancel my international bolt on, BT is looking more promising as a service provider.

Anonymous by Not applicable
  • 2159 Views
  • 3 replies
  • 0 kudos