My O2
Get help and support from the community related to My O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9631 Views
  • 1 replies
  • 1 kudos

Myo2 9.0.0 iOS 11.4

Today the latest update for the myo2 app in iOS 11 has seen a massive facelift. A new fresh UI replaces the old stagnant myo2 & you can now check everything from the home screen of the app & then go into more detail in the different sub sections. Wit...

Anonymous by Not applicable
  • 3956 Views
  • 15 replies
  • 1 kudos

Resolved! Globway BV

Why you charge 4.50 on my bill? I never use Globway BV. I don’t play games at all!

David by Level 1: Joiner
  • 4077 Views
  • 3 replies
  • 0 kudos

Nice look

I like how the my o2 looks now

liggerz87 by Level 20: Radiant
  • 2043 Views
  • 11 replies
  • 0 kudos

Resolved! IMEI Number

I need to make an insurance claim and need proof of my IMEI number - all of my documentation is electronic. There are several responses to this question stating that the IMEI number is available on MyO2 but I cannot find it... can someone actually ro...

Morphaniel by Level 1: Joiner
  • 12981 Views
  • 6 replies
  • 0 kudos

Resolved! Globway BV

2 x bills for £4.50 have appeared on my I pad account fro Globway BV. I do not paly games and have not subscribed to anything and do not even know my I pad number let alone share it. I know not to acccept you have won an I phone pop ups so at a compl...

BHM by Level 1: Joiner
  • 11959 Views
  • 2 replies
  • 0 kudos

Resolved! O2 app

How do you sign out of the o2 app on another device that your not using anymore but don't have to sign out of. If that makes sense at all

Smithiee by Level 1: Joiner
  • 1904 Views
  • 5 replies
  • 0 kudos

Resolved! E-mail address change for O2 Online Payment receipts

How do I change the e-mail address associated with the automated receipts that are sent out when I pay my Airtime or Device Plan bills using the MyO2 Wallet? I thought I had it cracked last month, through an O2 Service Chat [#2036****], but clearly t...

2018-06-02 23_11_31-Your recent O2 Online Payment (KMM1645084058I15977L0KM) - p.g.newman@gmail.com -.png
pgn by Level 78: King of Kings
  • 3542 Views
  • 19 replies
  • 0 kudos

Resolved! Paid bill

Hi, on my o2 it says I’ve paid my bill for this month but I didn’t pay did they take out the money

Daniel98 by Level 1: Joiner
  • 2657 Views
  • 4 replies
  • 0 kudos

Resolved! My data

Hi, my tarriff used to show me how much text,calls and data I had left and now it isn’t showing me how much data I have left on my o2 but it’s showing me how much texts and calls I have left how do I get my o2 to show me how much data I have left.

Daniel98 by Level 1: Joiner
  • 4601 Views
  • 5 replies
  • 0 kudos

Resolved! O2 App

Hi all, would anyone happen to know why the data allowance section has disappeared from my app? I can’t see how much I have left for the month.. thanks

AP2 by Level 1: Joiner
  • 1662 Views
  • 5 replies
  • 0 kudos