This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

02 app

Go to solution
Kingy
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎25-12-2018 14:20

on ‎25-12-2018 14:20

Hi there, just need a little help on how to set my 02 app up. I have 2 contracts for myself and my daughter but when I'm siging into the app my daughter's account is there not mine. I have just gotten a new handset and can't seem to sign into my account via the app. My old handset was fine and let me log into my account. Any suggestions to what I'm doing wrong. TIA
Message 1 of 4
1,043 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151866 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎25-12-2018 14:24

on ‎25-12-2018 14:24

@Kingy you'll need a new login for the new account so give customer service a call to set it up for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
1,039 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 151866 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎25-12-2018 14:24

on ‎25-12-2018 14:24

@Kingy you'll need a new login for the new account so give customer service a call to set it up for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
1,040 Views
0 Kudos

Go to solution
EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

on ‎27-12-2018 10:53

on ‎27-12-2018 10:53

Hi @Kingy, and welcome to the forum Wave I hope you find the advice above useful, but please do let us know how you get on with this please slight_smile

 

Welcome to the forum!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 4
961 Views
0 Kudos

Go to solution
Kingy
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎09-01-2019 12:06

on ‎09-01-2019 12:06

Thankyou for your advice I will do that 🙂
Message 4 of 4
923 Views
Related Content
Top Kudoed Authors
View All
Top