My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8263 Views
  • 1 replies
  • 1 kudos

My O2 Version 7.0.0

Fresh look for My O2 this morning on Android.

jonsie by Level 94: Supreme
  • 6138 Views
  • 7 replies
  • 1 kudos

Android o2 App crashing while updating

Anyone have an idea on ho I can stop the MyO2 app from crashing on my Nexus 5? It loads, and accepts my pin, and while loading it updates roughly until it gets to my data allowance then stops.. I've uninstalled, re-loaded and nothing fixes it. It wor...

Screenshot_2014-09-11-13-33-40.png
Anonymous by Not applicable
  • 8173 Views
  • 14 replies
  • 0 kudos

my o2 app on kindle?

Ive downloaded the app at some point and it works fine on my kindle, went to load it on my sisters and cant find it for download now????

Anonymous by Not applicable
  • 9182 Views
  • 41 replies
  • 0 kudos

Resolved! MyO2 - Displaying Business and Consumer accounts?

Has anyone managed to get both business and consumer accounts to display in a single MyO2 instance? I'm told it's not possible but this seems quite backwards for an app that states it's purpose as being one where all your accounts are accessible??

Anonymous by Not applicable
  • 5945 Views
  • 12 replies
  • 0 kudos

Resolved! PAYG O2 app

I have had the O2 app 6.0.1 for a month or so, and the info it will give me is 'Current Balance' and have I got a bolt on.And thats it.I cannot buy bolt ons, check data usage ....nothing.But I just found out that if I ignore this app, and navigate to...

Anonymous by Not applicable
  • 3987 Views
  • 4 replies
  • 0 kudos

Can't log in to O2 APP - receiving error message (code 5)

I haven't been able to log in to the app for days. Everytime I try my user name and password I get a (code 5) error message on the screen. The user name and password work perfectly ok on my lap top and desk top. I have reset the password twice and ma...

Anonymous by Not applicable
  • 13290 Views
  • 24 replies
  • 0 kudos

MyO2 App: O2 would love to hear your feedback!

Hi guys, The MyO2 app is used by lots of customers for a variety of tasks such as topping up and getting billing info. The app has also gone through a few updates this year to make it easier to use and navigate. As the year is drawing to a close, we'...

myo2.jpg
Toby by Former Staff
  • 8858 Views
  • 33 replies
  • 0 kudos

Resolved! 02 app

I am also having this problem. Online chat with customer services for over an hour and they couldn't help. Twitter team also no help.I believe the issue occurs when you have more than 1 phone number linked to your account. I have an old number still ...

Anonymous by Not applicable
  • 6668 Views
  • 11 replies
  • 0 kudos

App Guide - My O2

The "MY O2" app allows consumer contract and PAYG customers to quickly and easily access their mobile accounts.Pay Monthly Customers can......See fully itemised bills for the last 6 monthsRecent chargesRemaining mins, texts & data allowanceView your ...

MI5 by Level 94: Supreme
  • 11018 Views
  • 25 replies
  • 4 kudos

Resolved! Code 36

My partner had just got an iPhone 5, and his old number has transferred over today. He can not access his 'O2' app now. It gives code 36?!?!ive read on here do a soft reset?! What is this? Can anyone help? Thanks in advance xx

Anonymous by Not applicable
  • 6641 Views
  • 10 replies
  • 0 kudos