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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Myo2

Iv noticed if you click view bill on my O2 it goes it don't work but try website

Resolved! Clear as a bell...

... not! Anyone know the magic runes that will clear the little blue box with a "1" in it that seems to perpetually sit above the bell icon top right of the MyO2 App on Android? I've seen, and paid, my plan bills (Device and Airtime), now it would be...

Resolved! MyO2 and multiple numbers

As a Paymonthly O2 customer, I have had my own O2 account for years. Other family members have PAYG phones, with (mostly) their own MyO2 accounts.Does anyone know if the account associated with a PAYG number is still usable for Top-up, rewards, etc i...

Resolved! 2nd account

8 plusHow do I add a second number to my 02 account.

Resolved! How do I change my settings and Passwords on my O2

How do I change settings and passwords etc on My O2?

Resolved! You don't have any products or services in this My O2 account.

I have a new phone/contract with o2 which I got on Friday (purchased from mobiles.co.uk). Each time I log in I just get the error 'You don't have any products or services in this My O2 account.' Is this common for new accounts?

contact preference page is blank on windows 10 phone app

On the 'My O2' app for windows 10 phone, the contact preference page is blank, yes I waited for half hour and it was still blank, could scroll the page, copy the header subject, go back to main page, go to other pages, even sign into here, but that p...

Upgrade from My O2 app problem

Hello!I have an iPhone 7+. I am in the My O2 app, trying to go through the upgrade process. When I come to the options where it asks me what I want to do with my device I have encountered a strange problem.It gives me 4 options of which one must be s...

adding another device to the app

Hi, I want to adding another device to the app! how do I do this?Thanks

Resolved! MyO2 app not opening on iOS

I get the following error and have been for the past week or so now: "Oops: Something went wrong, we're working to fix it. Please try again later"

O2

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