Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Validating email

I changed my email address. My account said it is sending me an email to confirm address. Email not received. Rerequested several times. No email. Repeated change of email address, still no email received. Yes my email address is spelt correctly!

Resolved! Changing Direct Debit Mandate

I tried changing my direct debit bank details but it will not let me change the account holders name.

Resolved! App

Every time I exit the app then when I want to get back in then I need to login again? Anyway to always stay signed in?

Resolved! Enabling WIfi calling

Help, I cannot seem to find how I can enable wifi calling on my iphone 7 on my o2 account, I followed one set of instructions about my device but couldn't find what the community person was telling me to do on my device.

Resolved! Access to account

I have issues to access my account to pay my bill, as I received msg that I will have extra charge what not suppose to happen as I have direct debit set to pay my bills. I am proper upset now and need to think to change my Contract

Resolved! Mobile app

Mobile app will not allow me to see my latest bill? Any ideas?

Resolved! Where can I check my 02 text messages online ?

I travel allot and don't always have signal, is there a way I can check my text messages online ?

Resolved! Change of address

How do I change my address details online?

Resolved! Billings a joke

Right I’ve paid my £132 phone bill over the phone a few hours ago! I’m still cut off so looked online at my o2 account and my balance is £0 but it also says I need too pay £132! I’m fuming I work nights as a lorry driver I need my phone in case of em...

Resolved! Linking accounts

Ive got four phone numbers on my 02 account i can follow bought my 2 daughters a phone want 2 add to same page Anyone please tell me how

O2

Forum Posts