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Can't pay my phone bill.

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Anon2
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on ‎28-12-2018 19:46

on ‎28-12-2018 19:46

Been trying to pay my phone bill for the past 3 days. The site wont accept my cards and neither my girlfriend or my parents cards which is quite fustrating. 

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MI5
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on ‎28-12-2018 19:53

on ‎28-12-2018 19:53

@Anon2 

Hve you tried a different browser or tried through the MyO2 app?

If no luck, call customer services on 202 

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

on ‎28-12-2018 19:53

on ‎28-12-2018 19:53

@Anon2 

Hve you tried a different browser or tried through the MyO2 app?

If no luck, call customer services on 202 

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anon2
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on ‎28-12-2018 19:56

on ‎28-12-2018 19:56

Yep I've tried a different computer, laptop, myo2 on a different phone. No joy. I'm going to try tomorrow morning as I'm off to do a night shift and if not ill probably call instore and pay it through chip and pin if thats possible?

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MI5
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on ‎28-12-2018 20:03

on ‎28-12-2018 20:03

Yeah, worth a try.
Any reason why you don'y have a direct debit set up to avoid these issues?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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on ‎04-01-2019 14:23

on ‎04-01-2019 14:23

Hi @Anon2, sorry to hear you had trouble paying your bill. Did you make any progress with this yet or are you still stuck?

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