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O2 Social Media Team
Posts: 1,303
Registered: ‎27-11-2013

Re: O2 announces eSIM


@Hallam wrote:

I am looking to get a Samsung 46mm silver watch but I have been told that o2 doesn’t support esim for this could you tell me when this will be 


Hi @Hallam - we do support eSIM and as you can see, we are rolling this out to more devices very soon, but we don't currently sell any eSIM versions of the Samsung Watches, or have support for them yet. If or when we support this or add further eSIM support, we'll let everyone know.


@adamjhodson wrote:

Do we have an exact date on this yet? 


Not yet @adamjhodson but soon as there's any news on this, i'll update this thread to let everyone know Smiley Happy

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O2 Social Media Team
Posts: 1,303
Registered: ‎27-11-2013

Re: O2 announces eSIM

Update: eSIM will launch for the smartphones previously announced, as well as the new iPhone 11 range of devices, from tomorrow - 19 September 2019.

Original thread updated. We'll post any new info around eSIM as/when it becomes available here and on our website.

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O2 Social Media Team
Posts: 1,303
Registered: ‎27-11-2013

Re: O2 announces eSIM

Update: eSIM has now launched on O2 today and you can request your eSIM pack in-store or via our customer service teams. Should you need any eSIM help, we have launched a dedicated page featuring many Q&A's, so check out our eSIM Help & Support page.

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Level 1: Joiner
Posts: 1
Registered: ‎11-09-2014

Re: O2 announces eSIM

I am impressed (especially compared to the kerfuffle I usually had with EE doing, well, pretty much anything) - O2 Store Moorgate had 20 eSIM packs available, old SIM was swapped over within 5 minutes, started working 2 minutes later. Result!
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Posts: 72,578
Topics: 554
Registered: ‎04-01-2009

Re: O2 announces eSIM

Wow that's pretty quick for O2... 👍

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Posts: 7,042
Topics: 142
Registered: ‎13-02-2019

Re: O2 announces eSIM


@Quark999 wrote:
I am impressed (especially compared to the kerfuffle I usually had with EE doing, well, pretty much anything) - O2 Store Moorgate had 20 eSIM packs available, old SIM was swapped over within 5 minutes, started working 2 minutes later. Result!

@Quark999 

Great to have some positive feedback.

I`ll ask @EmilieT to pass on your comments to the O2 store Moorgate.

 

and Welcome to the Community. Hope you`ll have a look around at the various threads and stay thumbsup

animated-elephant-image-0278
Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"...
Robert Kennedy.

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Level 1: Joiner
Posts: 5
Registered: ‎22-07-2018

Re: eSIM - Now available on O2

Did mine today, changed to esim on my iPhone XS Max, very quick indeed
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Former Staff
Posts: 5,412
Registered: ‎18-04-2018

Re: O2 announces eSIM

Thanks for your feedback @Quark999, really pleased to hear the store staff was so helpful and the switch was swift! I've passed on your comments to them now as well Smiley Wink

 

@DarrenPlymouth Good to hear it's all working for you too as well, enjoy!

 

Cheers for the mention @Mi-Amigo thumbsup

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Level 1: Joiner
Posts: 3
Registered: ‎14-09-2019

Re: eSIM - Now available on O2

Finally o2 have caught up. Ordered mine yesterday via o2 chat as I knew I wouldn’t be able to get to a o2 store it arrived today and took next to no time to set up and I can finally have just one phone for home and work instead of having 2 phones so much easier.
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Posts: 1,712
Topics: 44
Kudos: 217
Registered: ‎06-12-2008

Re: eSIM - Now available on O2

eSIM now installed in new iPhone 11 pro picked up on Friday but left SIM swap till today as I was working Fri night and all weekend. Very quick swap over.

iPhone 11 Pro (O2), Note 8 N950F(EE),Note 8 N9500 (3,GiffGaff), iPad Pro LTE (EE), .

Reviews: iPhone-X-first-impressions ¦ Blackberry Classic ¦ Blackberry Z30 ¦ Nokia Lumia 1020 ¦ Samsung S4 Mini Part 1 ¦ Samsung S4 Mini Pt. 2