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migrated from virgin to o2 cannot access my account

fra1
Level 1: Joiner
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migrated from virgin to o2 cannot access my account

 

phone o2 and was told i needed to add additional numbers 

how do i see my account?

one number is showing when i log in 

my number and anogther number migrated later, do not show

 

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madasaf1sh
Level 77: Grand Master
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Registered:

@fra1 

 

You will need to setup separate  Myo2 accounts temporarily as you cant merge accounts at the moment, this is until the Virgin Migrations are complete.

if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone they can help setup these extra myo2 accounts

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11740 Posts
  • 64 Topics
  • 3180 Solutions
Registered:

@fra1 

 

You will need to setup separate  Myo2 accounts temporarily as you cant merge accounts at the moment, this is until the Virgin Migrations are complete.

if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone they can help setup these extra myo2 accounts

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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