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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 3 replies
  • 2 kudos

Resolved! early termination charge

Hello.I am on pay monthly and the contract ends 15th of May 2020.I swear I have read somewhere that there is a window of time before the end of the contract where I can cancel it without extra charges, like 14 days before the end date.Anyone knows an...

My o2 account problem/won’t let me login

I am trying to access my account on My o2 but every time I login with my email or my phone number it says that I don’t have any products or services with o2 when I do. When I try and login on the app it says that I should get in touch as the app is n...

Error code 04

Am losing the will with my Apple Watch, have had the run around from 02 and Apple since 10 o’clock this morning, replacement Apple Watch won’t connect to original Apple Watch data plan get error code 04 someone please help

Sara1820 by Level 1: Joiner
  • 4 replies
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Porting number from old phone hasnt worked

Hi.I upgraded my phone last week and switched from EE to O2.I sent my PAC code to O2 and notified my phone number would be ported to my new phone on the 30th.Currently my old phone has stopped receiving calls to my old phone number, but i still have ...

mms not supported by network

Hi. Have been advised via Facebook message to ask through this forum for help. For the last few weeks I have been unable to send mms messages - getting error 'mms not supported by network'. Have tried other online searches etc and tried manually addi...

GAWAGirl by Level 1: Joiner
  • 7 replies
  • 0 kudos

Free extras

Having upgraded my O2 deal I can get a 6 month access to certain Extras. One is Cafeyn magazine subscription. However can not activate. It asks for email then password. I don't have a password for then so cannot activate it appears. Any help apprecia...

Coeus by Level 1: Joiner
  • 10 replies
  • 0 kudos

Set up pay as you go sim

HelloI recieved a pay ad you go sim recently and I would like to set it up with a big data package, how do I do this?

Zoecp by Level 1: Joiner
  • 2 replies
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Resolved! Number transfer complete but texts still showing old number

Hello!I transferred my number when I joined o2 and it all worked and appeared on my account. But I’ve since been told that when I call/text the old number is still appearing. But if they call the correct number which I transferred to it also works. H...

Kate8 by Level 1: Joiner
  • 9 replies
  • 0 kudos

SIM card not working

HI - my SIM card has stopeed working suddenly - i have swapped another one into my phone form my partners phone and it works but when I put mine back it doens't. SO I need ot order a new SIM I think? However I can't contact anyone on the O2 customer ...

OYCH by Level 1: Joiner
  • 2 replies
  • 0 kudos