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Resolved! Connection issues after transferring from Virgin

Last week, I moved from Virgin to O2, and my mobile number was ported. However, whilst some people can connect to my phone, some other's cannot. For example, my wife is on Virgin. I can call her. She can text me without any problem, but when she phon...

Resolved! Someone HACKED into my google play account and I need some advice please.

Not sure if this is the right board but someone from a different country hacked into my google play account over a month ago, downloaded a game and spent £159.67. Google play won't help me neither will my bank. o2 have said the best they can do is of...

Resolved! Live Chat

Hello, can someone please help and tell me where the live chat function is, thank you

Resolved! No network in the US

Hi! I just arrived in NYC and bought the bolt on but I cant get any network. It says "emergency calls only".I restarted my phone, it is a huawei p30 pro. Still not working. Could someone help?

Resolved! Upgraded tariff not requested

I have a Pay Upfront for Life contract but it appears that the tariff has been upgraded. I did not request an upgrade & it is proving impossible to find out what cost free items are still included

Chat features / RCS Issues

Hi Hope someone can help We have a family chat, using Google RCS chat features.On 3 occasions now, we have received messages which appear to be from a member of the chat, but have been sent by a third party. The messages in question seem to be genuin...

Resolved! E sim

I want to activate the esim

Samsung Galaxy Watch 3 linked to Oppo X3 Find Pro won't make or receive calls!

Hi there,I have as above and installed the Galaxy app on the phone. It all works fine when linked via Bluetooth, but when the watch is stand alone connected via 4G it won't let me make or receive calls, it just says "Connect via Bluetooth?". The watc...

Resolved! how to cancel Bolt on

Could not set the confirmation email when i picked a bolt on and did it twice (silly me) so now i have 2 GB Bolt on which are more expensive that 12GB bolt on. how can i change that ? tried to talk to staff via chat but usual reply (no one is availab...

Resolved! Costa rica

Hi.I am going to Costa Rica for 2 weeks starting 11th May. Can you advice me on the best option for using my phone in Costa Rica to phone/text home to the ukMany ThanksRussell Davies

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