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Cant receive sms messages abroad

Hi , I am currently in Africa and am urgently trying to complete my government traveler locator firm in order to return to the UK. However, in order to access the gov account I need to receive the verification code that is automatically been sent. No...

Resolved! Changing phone number due to a nuisance issue and having trouble paying bill to

I need to change my phone number due nuisance calls and harassment from ex boyfriend and needing assistant with paying bill please could you help with this

Resolved! Switching phone off on port day

Ive been sent a text to my old phone on the Vodafone network, telling me to switch my phone off on the day my number is ported to my new phone on the 02 network - which phone am I switching off?

Resolved! checking one's roaming data whilst abroad

Hello I am abroad and using my O2 allowance of 25GB. How can I find out how much of the roaming allowance I have used? I cannot see anything on the O2 app, it only tells me ALL the data that I have used since my last bill. Thank you

Resolved! Esim how to order online

Can i order an esim for my samsung galaxy smart watch 4 online

Resolved! Huawei Watch 3

can I use a Huawei watch 3 on my pay monthly contract via a ' one number' connection as vodafone offer ?

Resolved! Moving from Virgin to 02

I've got a new phone with 02 Sim.o2 are moving my Old Virgin number from my old phone across to my new o2 Sim in new phone tomorrow. I got a message from o2 in my old virgin phone to turn off my phone tomorrow untill 6pm , while the 'port' transfer t...

Resolved! Never have signal

I have recently moved over to O2 from Sky Mobile as I found I never had any signal, especially inside my own home, I could connect to my wifi fine but just general signal would be awful with only ever 1 bar sometimes 2 and then sometimes it would swi...

Resolved! Still havent received Sim Card

Hi there, I ordered a sim card on the 20th of December and still have not received it. Yet when i go to track my order it is complete. Therefore, i am paying for something i am yet to receive.....

Resolved! PAC code- how long until old number transfers across?

HelloHave just received my new O2 phone a couple hours ago. Entered the PAC code EE gave me when I signed up to O2 so I could transfer my old number over. But my O2 account is showing a new number. How long does it take for my old number to move over...

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