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Re: Apple Watch Cellular not activating

Wheeler
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I’m having this same issue since March with my Apple Watch Ultra 2. 

We're setting up your Apple Watch on the 02 network and we'll text you when it's all done. If you don't receive a text within 24 hours, call 202 for free from your 02 mobile, quoting reference code 08.”

 

Tried contacting O2 and Apple multiple times and no joy, any help would be appreciated. TIA!

Message 1 of 33
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MI5
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Answered you elsewhere @Jamaican-Bredda 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 33
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Vbadservice
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Hi I’m on sim only deal,after 4 weeks of the same problems your having o2 finally told me they don’t support Apple Watch 10,unless you purchased it from o2,if you p[urchased from apple then you screwed,because they wont support it id been paying the £7 pound watch subscription for last 6 weeks thinking somebody  was going to help me out but to no avail,just weeks and weeks of people going over the same things time and time again,until last night when I spoke to someone from o2 and they told me that unless you bought it with us it wont work and your have to go somewhere else,good luck to anyone with this problem I feel for you ,the reason I bought the watch was to run without my phone,but it don’t look like that’s going to happen,all the time I’m on 02,proper bad behaviour by o2,the whole family’s on o2,might be time for a change,been with them years,shame on you o2

Message 12 of 33
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Enlli
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@Vbadservice 

That's not true at all

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 13 of 33
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Vbadservice
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That is true, they told me last night thanks

 

Message 14 of 33
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Vbadservice
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The call was recorded

 

Message 15 of 33
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Vbadservice
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That’s 100 percent true

Message 16 of 33
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MI5
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It's so not true.

Customer service have less knowledge than my hamster.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 33
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Enlli
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Glad you have the call recorded.

Hope you told them you were recording as you may need that in the future.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 18 of 33
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Vbadservice
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Why would I lie,about that,just pluck that out of thin  air,I’m a 50 year old man,get a life mate,your sad

 

Message 19 of 33
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MI5
Level 94: Supreme
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There's only one saddo here.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 20 of 33
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