on 23-09-2024 18:38
I’m having this same issue since March with my Apple Watch Ultra 2.
“We're setting up your Apple Watch on the 02 network and we'll text you when it's all done. If you don't receive a text within 24 hours, call 202 for free from your 02 mobile, quoting reference code 08.”
Tried contacting O2 and Apple multiple times and no joy, any help would be appreciated. TIA!
on 19-11-2024 19:12
Answered you elsewhere @Jamaican-Bredda
06-12-2024 17:11 - edited 06-12-2024 17:23
06-12-2024 17:11 - edited 06-12-2024 17:23
Hi I’m on sim only deal,after 4 weeks of the same problems your having o2 finally told me they don’t support Apple Watch 10,unless you purchased it from o2,if you p[urchased from apple then you screwed,because they wont support it id been paying the £7 pound watch subscription for last 6 weeks thinking somebody was going to help me out but to no avail,just weeks and weeks of people going over the same things time and time again,until last night when I spoke to someone from o2 and they told me that unless you bought it with us it wont work and your have to go somewhere else,good luck to anyone with this problem I feel for you ,the reason I bought the watch was to run without my phone,but it don’t look like that’s going to happen,all the time I’m on 02,proper bad behaviour by o2,the whole family’s on o2,might be time for a change,been with them years,shame on you o2
on 06-12-2024 17:14
on 06-12-2024 17:14
That's not true at all
on 06-12-2024 17:27
on 06-12-2024 17:27
That is true, they told me last night thanks
on 06-12-2024 17:28
The call was recorded
on 06-12-2024 17:32
That’s 100 percent true
on 06-12-2024 17:39
It's so not true.
Customer service have less knowledge than my hamster.
on 06-12-2024 17:44
on 06-12-2024 17:44
Glad you have the call recorded.
Hope you told them you were recording as you may need that in the future.
on 06-12-2024 17:47
Why would I lie,about that,just pluck that out of thin air,I’m a 50 year old man,get a life mate,your sad
on 06-12-2024 17:48
There's only one saddo here.