on 06-12-2024 19:51
Hi I need some help.
I had my phone stolen in Paris. I have reported it to 02 and got a replacement sim.
The replacement sim isnt working and i cant call anyone and i cannot find the live chat option.
I cannot action help, my partner is in Fiji for work and i am looking after my son with no active phone number
on 06-12-2024 20:23
There will be bars that need lifting.
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Guide: How to find help & contact O2