Virgin media account with o2
I have a virgin media account. Part of my bill is paid to o2 for a sim card. I have now been given a different contract but o2 still wNt to charge me for my old number
Forum Posts
Port error
HiI can’t send or receive sms messages or send and receive I messages or use face time. My number was ported from EE on Tuesday this week.My phone on the message app says it verifying my number. It’s been like that for 48 hours.I’ve been into an o2 s...
Data roaming USA
I've bought a data roaming for USa but I'm not getting any 4g network and phone shows emergency calls only. I've turned phone on and off. Turned airplane moved on and off. Folled the advice but nothing is irking I need 4g to use my phone as a sat nav...
PUK Problem
Problem with website when trying to get my PUK code
Can't ring out
Unable to ring out received bill yesterday giving me 7 days to pay Or service would be reduced By the end of the same day service was reduced Bill as been paid still can't ring out
Do O2 put captive portals on SIM cards?
I use a SIM card to hotspot through a 5G router, my new router has a captive portal but this doesn't seem to be coming from the router itself and I suspect it is set by O2.Is this something they do, and if so, how do I turn it off?
esim not connecting to provider
i cant connect my esim to my new phone on my o2 it still has my old phone registered
Poor Network Coverage
I am on 02 Business Customer and (sadly) in contract until February 2026. The network coverage where I live here in Taunton, Somerset has been getting progressively worse and worse for me in recent years. So much so, that I am actually surprised when...
Resolved! Don’t answer this number! Or any from people asking for OTP’s!
Don’t answer this number: +44 20 3838 2296 from London! I’ve received a call from this guy for weeks now because at first he seemed super friendly and legit but I was busy so asked him to call me another time. Well today I finally carried on the call...
Got new IPhone 16.. changed sim to e sim & locked out of everything.
Please help, every verification code is being sent to my number which isn’t active and I now have an ESIM on my old phone which is not what I wanted. It needed to be on my NEW phone. I can’t get in the app and I also can’t receive or make texts and c...
