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Forum Posts

Resolved! fraud

My phone number and phone is being used for online fraud, how do I block my number from these people. they have hacked my social, email and bank

RJI by Level 1: Joiner
  • 263 Views
  • 2 replies
  • 0 kudos

Why no O2 (roaming) service in Italy April 2024?

Hi, Just returned from a holiday in Italy. I have a dual SIM iPhone 13 with an o2 esim - all working ok in the UK but no service offered in Italy. Lucky I had the other SIM so I could investigate - seems I am far from alone. I went through the variou...

NM45 by Level 1: Joiner
  • 673 Views
  • 6 replies
  • 0 kudos

Roaming

Good evening.We are on holiday now,in Hungary.Why my roaming not working in Europe?We have iPad tablet we have 20GB Internet but in Europe not working,why?Thanks

Eniko by Level 1: Joiner
  • 318 Views
  • 2 replies
  • 0 kudos

Data download speed very slow

Hi, I hope someone can help me? I recently installed a data sim giffgaff in to my caravan dongle and struggled to get any reasonable download speeds (between 2-4 mbps). I happened to read someone else’s comments on this and they were advised that the...

Robinf by Level 1: Joiner
  • 508 Views
  • 4 replies
  • 0 kudos

Device is locked

I have been sent a replacement pixel 7. The sim won’t work, I contacted o2 yesterday who arranged an Esim and now when I do the QR is tells me my device is locked and to contact o2

CK7 by Level 1: Joiner
  • 172 Views
  • 1 replies
  • 0 kudos

Resolved! Phone call from O2

I received a call from someone called Elena claiming to be from O2 I established that she was calling from the Philippines She claimed I am eligible for a discount to £7:00 monthly sim only 50 gb unlimited talk and text. She asked me to confirm my na...

ArthMawr by Level 1: Joiner
  • 803 Views
  • 7 replies
  • 0 kudos

phone not charging

hello, I think my phone is broken as wont charge for a few days Im looking to change to a basic flip phone with whats app

suzanne7 by Level 1: Joiner
  • 283 Views
  • 2 replies
  • 0 kudos

Resolved! Very poor signal

We live at LE12 5LH and there are 4 households who are all O2 customers in a small group of houses where O2 reception is less than 1bar and often nonef and we loose connections often in the middle of conversations. We are all on Volt packages. I am a...

AandT by Level 1: Joiner
  • 1147 Views
  • 7 replies
  • 0 kudos