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Forum Posts

code to unlock a phone

I have a Samsung Galaxy A8 bought from O2 few years ago but is blocked in O2 network. Do I need a code to unlock it??? Thanks

Val7 by Level 1: Joiner
  • 314 Views
  • 2 replies
  • 0 kudos

Non Calls

I get calls from people who say that I have just called them, when I haven't called anyone all day. How is this possible

Sim

Hi how do I find out my account so I can put my new SIM card in

Jann33 by Level 1: Joiner
  • 248 Views
  • 1 replies
  • 0 kudos

Signal

The signal where i live is terrible I have reported it before and according to your company everyone has full coverage in this area...If i could take a screen shot and upload it i would! We have no coverage inside the house or outside its madness..I ...

Signal5 by Level 1: Joiner
  • 326 Views
  • 2 replies
  • 0 kudos

Mobile connection issues at home

My mobile connection at home has degraded over the last three weeks. I have checked the coverage app and there appears to be an issue with my local data mast? When is this likely to be fixed, I really don’t expect such poor service from a large outfi...

Ste71 by Level 1: Joiner
  • 402 Views
  • 3 replies
  • 0 kudos

Getting IMEI Blacklisting removed from My O2 Mobile

I purchased my mobile from Marketplace and now it's gone IEMI blacklisted. Spent hrs trying to sort this through customer services. I am now the legal owner of the phone. Customer services says there's no bars.If the prior owner had a problem with O2...

Account access online

I currently hold 4 mobile accounts with you yet your website can't find any of them. It offers to send text codes that never arrive. It says I can use my Virgin login and guess what it says you need to send me an email for that! Please help I'm going...

KeithMu by Level 1: Joiner
  • 282 Views
  • 1 replies
  • 0 kudos

Poor or no service in my area

I have gone through all the "help" on the website my area supposedly has good indoor and outdoor signal at 4g level but unless I'm on wifi calling I can't make or receive calls. Usually only have one or no bars inside or out.

stonelane by Level 1: Joiner
  • 1014 Views
  • 9 replies
  • 1 kudos