Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Zone 1 data bolt on not working in Mexico

I bought a Zone 1 data bolt on for US and Mexico. It worked for the short time I was in the US but hasn't worked at all since arriving in Mexico. Do I have to do something to activate it or is it just another rip off?

Resolved! Age restriction

How do I remove the age restriction 

MB11 by Level 1: Joiner
  • 402 Views
  • 1 replies
  • 0 kudos

Phone not working in the USA

I am currently in the USA on business and my phone isnt connecting to a network, i only have SOS showing as available. I desperately need my phone to operate, can someone sort as a matter of urgency please? I cant receive call or texts so pointless s...

BJ0960 by Level 1: Joiner
  • 531 Views
  • 3 replies
  • 0 kudos

Resolved! Blue light

Hiya I’m trying to set up blue light on my account 

Rones by Level 1: Joiner
  • 425 Views
  • 2 replies
  • 0 kudos

E SIM transfer

I would like to transfer my electronic SIM from my existing phone to a new phone.

Bob2024 by Level 1: Joiner
  • 375 Views
  • 1 replies
  • 0 kudos

Apple Watch eSIM transfer: reference code 26

I broke my Apple Watch Ultra and has this replaced by AppleCare. I’ve tried to setup mobile data on the new replacement watch, have followed the steps to login to o2 and select transfer existing airtime plan. However, I get an error saying to call o2...

Rod111 by Level 1: Joiner
  • 5891 Views
  • 24 replies
  • 0 kudos

new sim

when will phone be updated with my previous number

singe by Level 1: Joiner
  • 366 Views
  • 1 replies
  • 0 kudos

no service on ***********

No service on ************ [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]