Hi I've been through the troubleshooter and I cannot fix my phone. It
needs to be sent in but I can't find out how to do that. The website
just sends me round in circles. Can anyone help? Thanks
Hi all. Since the switch from virgin to o2 I have little to zero network
on my iPhone. To the point of it will do nothing without wifi. Everytime
I put my postcode in the checker says looks there’s a mast issue and we
are working on it. My concern is...
Hello I have got a new phone, had it for a few weeks now but my old
number doesn’t seem to have transferred over and when I text others my
temporary number comes up. I’ve got till 6th September till my pac code
expires. I have sent my pac code over t...
sorry if this is in the wrong catagory but just wanted to know, when
moving house do we take energy metre with us, or do we get a new one at
the new property ?
Hello. Is there any advice for how to chase up sales from the O2 shop? I
made a SIM Free purchase early August for the Buds3 Pro and have seen on
the shop it's been in stock for next day a number of times, including
now. A recent review saying they r...
I have an email stating my pay monthly contract has been activated but
my watch is not set up for it. I rang the helpline at the weekend but
they were unable to help.
I have been trying to port my number from 3 to 02 from the 8th of July
and it’s still not active. After going back-and-forth with chat, I
finally rang them and O2 customer service was saying there was an error
with My PAC code saying it was at ‘appro...
Is it acceptable to be with 48 days of not being able to receive
incoming calls or text messages and unable to increase my tariff?I have
spent over 25 hours on chat and calls to o2 trying to get this resolved.
here I am still utterly and completely e...
My son has locked his sim somehow and is putting it in a new device
which is also blocked as an old EE handset, so it’s asking for a sim
unlock code which I’m guessing is the PUk code, we have the device
unblock code but can’t put it in until we get ...
