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Forum Posts

Apple watch Esim No Sim No Connection

Hello, hopefully someone can help When trying to turn my cellular on my apple watch it says no sim and no connection. When trying to access it through the o2 app it says "something went wrong" and when i try to set it up through the watch app it trie...

Apple Watch 08 Error

Two weeks in and numerous support calls and messages and I am still stuck with error 08 setting up the Apple Watch. Every time I make contact I am told it has been passed on and someone will be in touch. I then received an official reference and to a...

DC777 by Level 1: Joiner
  • 787 Views
  • 5 replies
  • 0 kudos

Text message

Can't receive international text messages 

Chief1 by Level 1: Joiner
  • 240 Views
  • 1 replies
  • 0 kudos

No signal or mobile data

Good morning, the past few days I've been unable to use my mobile data. This morning I have noticed I have no signal whatsoever (no bar strength at all). I pay monthly and currently unable to use my phone outside of the house at all.

LucyaHaz by Level 1: Joiner
  • 257 Views
  • 1 replies
  • 0 kudos

unable to make and receive calls while abroad

Does anyone have contact details for technical support?I have been on the phone with the support teams for days and no one can resolve the issue. I am abroad, my package covers Europe, but I can only receive text message - I can not send them, I can ...

Resolved! Porting

I have been advised about a PORTING, but no number is given. What does it mean

Jayess34 by Level 1: Joiner
  • 435 Views
  • 1 replies
  • 0 kudos

Mobile data

Hi I’ve recently transferred my number into my new 02 phone. I don’t have any signal at all? Only works on WiFi. Worked yesterday but nothing today

Marcusk33 by Level 1: Joiner
  • 357 Views
  • 2 replies
  • 0 kudos

Phone signal cuts out

Whenever I make a call I keep getting blanks like the signal is cutting out. The issue has een happening over the past few months and is getting more regular

Empeb by Level 1: Joiner
  • 380 Views
  • 3 replies
  • 0 kudos

Transfer ESim

My phone broke and I have a new phone and need a new qr code for the esim but can't work out how to do it

Wexer by Level 1: Joiner
  • 490 Views
  • 2 replies
  • 0 kudos

Resolved! Can't login to my account

I am having problems logging into my account.It mentions using a different number to access my account.

PScyner68 by Level 1: Joiner
  • 589 Views
  • 3 replies
  • 0 kudos