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Unable to access O2 account

Hello, I'm trying to access my O2 account online - and keep.getring advises that I have no services linked to my number, whether I access myO2, the online account, webservice etc. This includes using links from my bill notifications - please can you ...

Resolved! Cant make calls or receive calls

Hi. I upgraded my iphone on Saturday to iPhone 13 and i cant make calls on it. People cant call me either, it says that an incorrect number has been dialed. My number is the same as what ive had for years but had to switch to a new sim for the 5g. Th...

Abandoned Call Alerts

Can Abandoned Call Alerts and Voicemail (either Visual or Standard) both be active at the same time ?

phone

i've ordered a phone but it's not showing

Resolved! No signal around Mottingham station/between London Bridge and Lewisham station

I am writing to report issues with my mobile network connection while travelling on Southeastern trains between Sidcup and Charing Cross. Specifically, I have experienced no signal in two areas:Around Mottingham station (within around 2min of train d...

O2 app not working

I have recently changed my old O2 contract to a new ( Virgin linked? ) contract. My old app does not work. Do I create a new app?

I have no signal

I have no signal on my phone. I've lost signal on my phone for two days, I can't be reached and no one can call me. To log in to the phone, I need codes that I cannot receive because I have no reception. please help me [Mod edit: Please do not share ...

Resolved! Victim of Fraud

My number is being spoofed. How do I stop it

Apple Watch won’t connect to data plan

Hello. In desperate need of help. I have been unable to install the o2 mobile watch data plan to my Apple Watch. I have am having an horrendous time with o2 customer service. failing to resolve, failing to escalate, failing to call back, raise and cl...

Resolved! Moving UK to Australia

Hi, I am moving from the UK to Australia, I want to keep my UK number for a few months as it is all over the visa forms etc… Can I move from pay monthly to pay as you go, and then get an eSIM from Telstra (Auz mobile provider) and how both numbers ru...

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