Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! I can't send messages it's disabled

I need to activate messages to be able to send and it tells me that it is only for those over 18 years old. Please contact you. Can you activate my number to send messages? I need to answer to verify a web page and they send me this message! Por favo...

Jesyca_28 by Level 1: Joiner
  • 358 Views
  • 2 replies
  • 0 kudos

Ultra 2

Hi there got a ultra 2 from curry’s a week ago, tried Adding the cellular plan a week ago later and still no text from o2just a code on watch app saying 08 for one line and 26 on other line

Wiggler1 by Level 1: Joiner
  • 238 Views
  • 1 replies
  • 0 kudos

Unusual battery life/drain

I am writing to share my Wifes experience with switching from a contract to a SIM only plan for my iPhone 8+ and to seek some advice and insights from the community.During the conversation with the O2 representative, She was asked twice about the bat...

Croz by Level 1: Joiner
  • 2233 Views
  • 6 replies
  • 0 kudos

no network bar or hotspot available on my new esim

I've just downloaded and scanned my new esim and i can't hotspot and there's no service bar, I've just changed my tariff with you from a physical sim card and to do this i scanned a QR code please help

hhbrown by Level 1: Joiner
  • 310 Views
  • 1 replies
  • 0 kudos

Resolved! RCS on iPhone

I was thinking of joining O2, but hear they don’t have RCS messaging enabled for iPhone. I use messages for my Apple Watch (WhatsApp has no app) so need it. does anyone know if they plan to introduce it?

OII by Level 1: Joiner
  • 2390 Views
  • 1 replies
  • 0 kudos

Resolved! MMS messages

How do I retrieve or view a MMS message I sent in May and was charged for? Thank you

Jamie65 by Level 1: Joiner
  • 218 Views
  • 1 replies
  • 0 kudos

Can't make calls or receive them

I can't make calls nor receive them and when checking network says they are carrying out technical issues till Tuesday so I'm with out a phone and I'm on contract and had no idea this was going to happen I think it's terrible and I want a refund!! Wh...

Rocshelle by Level 1: Joiner
  • 367 Views
  • 2 replies
  • 0 kudos

Number portability

I have recently ported my lyca sim to o2. The lyca sim has no signal now. But the sim of o2 is working but it's not the same no that i hv ported from lyca. *********** was my number with lyca which i ported to o2. 2 days gone still have got the numbe...

Cannot pay my bill online

Dear sirs, My sim card is not working, i am overseas, how to pay my bill this is my number(any other ways),cannot receive security code [Removed] Can you contact me by email [Removed] Regards