Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Can you transfer data to another phone
2 forms filled out outlining issues with new phone. Been promised a call back twice and still waiting. Customer service is a waste of time. I'm losing business because of this. HELP!!
Hi, like many others I can not seem to activate my data on my Apple Watch.The watch pairs perfectly fine, it is brand new from the Apple Store. It asks me if I want to set up my data plan sharing setting up Mobile Service, but it seems stuck on a pag...
Please help, not getting notified of a voicemail on android Nokia c21+
Hopefully this is the right place to raise a query on coverage. I am in the BD17 6 area. I can only see one tower when we have a further 5 closer but blocked by the lay of the land. My cell tower check isCell ID 186,rsrp -126 andrsrq -12,sin 0 12 and...
Hi. I just purchased a new contract on 02.I was already on 02 but the deal I g0t was cheaper as a new customer. I spoke with 3 different people over the phone and they said they could transfer my number easily. Anyway. Since then, the number I want t...
Alcatel mobile personal hotspot keeps turning itself off. Can anyone help to solve this problem.
Hi. I want to get rid of my landline in the house but keep the number as I have had it for years and most people know it. How is this possible please
Since I upgraded my sim card. All calls I receive are 'caller unknown' even when numbers are not withheld. Seams to be a common problem, tried changing sim cards several times including 4g & 5G sim cards, tried resting network connections, tried 4G c...
Ive spoken to O2 customer services for over 4 hours in total. They set up the airtime £7 plan over phone then cancelled it after the call had ended. The guy who did it won't call me back. Why is this so complicated. O2 service is very very poor
