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Forum Posts

Locked out of MyO2 as a new customer

I cannot access MyO2 because it requires a security code sent to my phone number, which isn't active because I need to activate an e-SIM which needs MyO2... who from O2 can help?

My 02 question

Hi I have mistyped my number on my o2. The last digit should be 6 not 9 can this be changed?

Hadi_q by Level 1: Joiner
  • 296 Views
  • 1 replies
  • 0 kudos

Voicemail stopped working after contract change

I was on pay as you go with o2, went onto a contract a couple of months ago, but since then my voicemail doesn’t work. I keep having messages to say I have a new voicemail but there is nothing there and if I try to call voicemail I can’t get through

Ian1965 by Level 1: Joiner
  • 519 Views
  • 1 replies
  • 0 kudos

No service for 4 weeks - losing customers

I've recently become an o2 phone customer and have unfortunately encountered the worst customer service experience of my entire life. I signed up for o2 service in Oct thinking it might be better than vodafone for work travel for myself and my husban...

flyc23 by Level 1: Joiner
  • 731 Views
  • 3 replies
  • 0 kudos

Resolved! Cancel Disney plus

I need to cancel disney plus, I cannot see how to do it?

Mob by Level 1: Joiner
  • 10189 Views
  • 5 replies
  • 0 kudos

Apple Watch 9 will not connect to airtime plan

Brought an O2 airtime plan for my Apple Watch series 9 and it will not complete setup. I get an error message (26) when I try to connect my plan to it. Been into O2 and they couldn’t help, the worker told me to ask on here. Can anyone help please?

Joy4 by Level 1: Joiner
  • 714 Views
  • 3 replies
  • 0 kudos

Resolved! Name change

Hi my phone contract is under my father's name I was wondering how I can change it to mine as he passed away and to get things fixed with the phone I need it on my name. What shall I do?