I have an esim and I do not see the swap sim option
I have an esim and I do not see the swap sim option, so I am stuck now, unable to change my mobile deivce.
Forum Posts
Unlocking a device
Hiya! I’ve recently noticed my old iPhone X is locked to O2. I’m trying to unlock it but I changed the o2 SIM card to Tesco so I can’t unlock it. Any way I can unlock it?
Code 14
Hi there please could you help me I had to reset my Apple Watch and now when I go to try and connect it the the mobile data it comes up with error message code 14. I have called 202 but not having any luck.
Balance
I have £26 on my balance but my data has ran out. How can I use my credit balance to get a new data bundle without topping up more money?
invalid warranty
Hi there!on the 5th of April of this year i purchased a samsung flip (my first big purchase!) unfortunately yesterday it broke, at first i noticed some dead pixels where the fold is and decided to put it away to take to the shop to make sure it wasnt...
SIM Swap not available?
I upgraded my airtime plan as my contract was about to expire. Plus, bought a new iPhone and wanted to add it there as eSIM. On the MyO2 app, the sim swap section shows as unavailable. Attached screenshot. is there an outage overall on this service o...
I’m in USA and can’t make calls in USA
Have O2 account. Roaming data on. 4G comparable device and it’s enabled why can I make phone calls?
I can't make calls
Hi there, good morning . I've activated my sim on this phone but i can't seem to be able to make any phone calls as it doesn't ring like when the call goes through and it disconnects immediately . How could I handle this issue?
Resolved! How to get PAC code
I tried the number 65075, but doesnt work
Settlement
I want a settlement to end my contract with o2
